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HR Scorecard 5
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Session 6- A Compendium of HR Metrics
Staffing
Recruitment:◦ Hiring activity◦ Rehires◦ Workforce growth
Staffing effectiveness:◦ Transfer◦ Promotions◦ Demotions
Movement:◦ Transfer◦ Promotions◦ Demotions
Staffing effectiveness:◦ Transfer◦ Promotions◦ Demotions
Retention
Turnover◦ Voluntary
terminations◦ Involuntary
terminations◦ Retention
Employee Engagement◦ Commitment◦ Engagement◦ Offer fit
Cost of turnover◦ Turnover cost◦ Composition of
turnover cost
Workforce Capability
Performance Management
Education and Training
Management and Leadership
Compensation and Benefits
Wages and Salaries◦ Compensation◦ Benefits◦ Equity
Environment
Environment◦ Absence/
Attendance◦ Employee Relations◦ Health and Safety
HR Service Delivery
Service Delivery◦ HR Profile◦ HR Expense◦ HRIT◦ Payroll
Organizational Effectiveness
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