How to succeed with your intranet

www.IntraTeam.dk

How to succeed with your intranet

Kurt Kragh Sørensen

IntraTeam

www.IntraTeam.dkwww.IntraTeam.dk

Agenda• Kurt and IntraTeam A/S• Ownership & Top Management Engagement• Killer Applications• How to Structure and Manage Your Intranet

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Billede af IntranetPrisen

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Ownership

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“Many organizations have enemies within. Departments and divisions care only for themselves. They will introduce complexity that makes the organization as a whole more dependent on them. In fact, the way modern organizations are structured rewards bad complexity.”

Gerry McGovern

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Marketers and communicators

“Marketers and communicators don't care if they make a website more difficult to navigate once they can push their message.”

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Programmers

Programmers will add more features to a product, not because these features are needed, but because new features show that the programmers have been doing something.

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Legal people

“Legal people don't want you to understand legal documents because that would diminish their importance.”

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• Billede af kø ved håndvasken.

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That’s an application

"That's not my problem," he replied. "That's an application. The IT department look after that."

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Topmanagement

Editor

Editorial line

Informationarchitecture

ITUsers

Creator is responsibel for content

Strategy, vision andvalues

Strategy, vision andvaluesTasks

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Top management engagement

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Knowledge sharing and internal comms

- are not top five business goals!

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Killer Applications

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http://www.gerrymcgovern.com/la/mcgovern_intranet_survey.pdf

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How to Structure Your Intranet

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Billede af strategi

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Find top tasks for target groups

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Søg indhold

Telefonliste Kalender Nyheder Personale Opslagstavlen Produkter/ Salgssupport

Templates Afdelinger/Teams

Tidsregistrering (kun udviklingsafd.)

Wiki (kun SYS + SUR udvikling)

Test Track Pro-TTP (Kun SYS + SUR udvikling)

Ledelsen (kun for ledergrp.)

• budgetter

•Måneds-rapporteringer

Links

•Cobham’s site

•Spectronic’s site

Egne links

•XXX

•XXX

BREAKING NEWS

NYHEDER

WHAT2DO (link til e-mail adresse)

+ evt. svar fra What2Do??

KANTINEMENU

FILSYSTEM FOR PÅGÆLDENDE AFDELING

•Skal vise hele filstrukturen for brugerens egen afdeling,

GÆSTER

KALENDER FOR DE FØRSTKOMMENDE DAGE

IT-DRIFTSSTATUS Eks.: Alt kører normalt

HELPDESK (LINK)TLF.: 191 eller 8787878

MÅNEDENS VITSER M.M.

Søg medarb.Brødkrummesti

(Logoet som homeknap)

Fakturagodkendelse MÆRKEDAGE FOR UGEN

EGNE DOKUMENTER

De 5 senest åbnede dokumenter skal kunne

vises her

Søg Google Internet Intranet

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• Strategy and goals

• Target groups

• Find top tasks for target groups

• Make a short list of top tasks

• Prioritize the top task

• Make a wireframe

• Test the wireframe

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Kurt@IntraTeam.dkTwitter@KurtKragh & @IntraTeam

Free articles and groups:My.IntraTeam.dk

IntraTeam.dk /.se / .com

Thanks for listening!

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IntraTeam and Kurt• 2000-2004: Internal content provider• June 2004 ->: Communities of practice, consultancy Web

writing courses. Primarily intranet but also digital marketing• 270 members i 20+ CoP• IntranetPrisen Denmarks best intranet• IntraTeam Event• Agent for Gerry McGovern i DK• 3.000 newsletter receivers (Danish)• Community on intranet with over 700 members

My.IntraTeam.dk• LinkedIn group ”IntraTeam Network about Intranet”• @IntraTeam has over 2,000 followers