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HOW TO INCREASE
YOUR CUSTOMER
BASEM S C S B U S I N E SS F O R U M
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WHAT IS YOUR VALUE PROPOSITION?
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WHO IS MY #1 CUSTOMER?
excuse me, what’s your name?
CUSTOMER L IFECYCLELukewarm Lead
Hot Prospec
t
Loyal Custom
er
THE MORE A BRAND IS SEEN, THE MORE A BRAND
IS BOUGHT.
INCREASE INTERACTION
OFFER GREAT CUSTOMER SERVICE .
SELL A L IFESTYLE, NOT A PRODUCT.
SELL A L IFESTYLE, NOT A PRODUCT.
PERSONALIZE EACH TRANSACTION.
ARE YOU TALKING TO ME?
WE ALL START FROM
0CUSTOMERS .
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THANK YOUQ U E S T I O N S ?
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