How Review Rise Is An Instant Customer Feedback and Online Review Platform

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ReviewRise makes it easy for any business to proactively gather customer feedback, your Net Promoter Score and encourage online reviews on sites like Google, Yelp, Facebook, Angie's List and more. The platform takes your customers email address and then automates the process of requesting feedback, reporting feedback, getting positive testimonials, adding them to your website in 1-click and growing online reviews.

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@ReviewRise | ReviewRise.com

Get Customer Feedback, Testimonials and Online

Reviews With Ease

@ReviewRise | ReviewRise.com

Of Consumers Trust Online Reviews As Much

As Personal Recommendations

-2014 BrightLocal Consumer Survey

88%

@ReviewRise | ReviewRise.com

We’ve created an automated platform for feedback on many levels. Drop in your customers

email address and let ReviewRise go to work.

@ReviewRise | ReviewRise.com

All-in-one private feedback system

Capture your Net Promoter Score

Head Off Bad Reviews

Capture Powerful Testimonials

One-click Display On Your Website

Gain Online Reviews

Feedback Reporting & Review Monitoring

@ReviewRise | ReviewRise.com

How It Works For Your Customer

@ReviewRise | ReviewRise.com

Your customer gives you their email address during your business interaction.

@ReviewRise | ReviewRise.com

A few days later they receive an email

asking them to give feedback on your

business

@ReviewRise | ReviewRise.com

If they rate you a 9 or 10 (you control the settings), they are then asked

to review you on review sites you have selected.

We have over 40 review sites integrated

@ReviewRise | ReviewRise.com

Review encouragement landing page

@ReviewRise | ReviewRise.com

If they rate you a low score or leave a negative comment, you are alerted so you can follow-up and correct the

experience, helping prevent a negative online review.

This step is still private feedback, just for you.

@ReviewRise | ReviewRise.com

Easy for your customers to be heard, valued and provide

feedback you can use.

@ReviewRise | ReviewRise.com

How It Works For Your Business

@ReviewRise | ReviewRise.com

When we set-up your ReviewRise account, we

create your business locations and the branded

emails requesting feedback.

@ReviewRise | ReviewRise.com

We also configure up to 3 review sites you want to encourage online reviews on.

@ReviewRise | ReviewRise.com

Once it’s all set-up, it’s time to add your customers email.

@ReviewRise | ReviewRise.com

Email addition and feedback request features:

• Add emails one-by-one from any device• Bulk upload via Excel/CSV• Custom integration with CRMs, Database

For bulk or custom integrations with mass email population, the platform features an auto-drip

feature to only send ‘X’ amount per day

@ReviewRise | ReviewRise.com

The platform keeps record of when emails are sent, the outcome, feedback and rating. If the email is

un-opened, a reminder email is sent in 3 days.

@ReviewRise | ReviewRise.com

After the customer rates how likely they are to refer your business (with the option to leave a comment), they are

taken to a landing page based on how they rated you.

Positive rating of 9 or 10 = Review site landing pageNeutral rating of 7 or 8 = Thank you landing page

Detractor rating of 0-6 = Customer service landing page

*The above rating scales are adjustable

@ReviewRise | ReviewRise.com

@ReviewRise | ReviewRise.com

Positive ratings are taken to the review encouragement landing page

@ReviewRise | ReviewRise.com

This is a customer profile after the

feedback process.

@ReviewRise | ReviewRise.com

Manage all of your feedback requests from the Customer

Dashboard.

@ReviewRise | ReviewRise.com

Embed our Testimonials Widget into your website and display positive testimonials to your website in one click.

Available as a WordPress plugin or as copy/paste code.

@ReviewRise | ReviewRise.com

Embed our Testimonials Widget into any website.

Testimonials utilize schema mark-up to help appear in Google results.

@ReviewRise | ReviewRise.com

ReviewRise Dashboard

@ReviewRise | ReviewRise.com

The ReviewRise Reporting Dashboard offers:

• Your Net Promoter Score (-100 to 100)• Feedback request emails sent and opened• Negative feedback/rating captured• Reporting of last 30 days and lifetime• Online Review monitoring and growth• Detailed reporting on each customer

@ReviewRise | ReviewRise.com

@ReviewRise | ReviewRise.com

Get started, set-up and start receiving feedback

in just days.

www.ReviewRise.com

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