HfS Webinar Slides: Enabling the first truly Digital Olympics

The Services Research Company

EnablingthefirsttrulyDigitalOlympics?WebinarincollaborationwithAtosSeptember29th ,2016

Fred McClimansResearch Vice President, Security

@fredmcclimans

#HfSWebinar

Web: www.hfsresearch.com | Blog: www.horsesforsources.com

©2016HfSResearchLtd.

The Panel today

MARTASANFELIUCOOforOlympicsAtos

ELLYRESENDETechnologyDirectorRio2016

OLIVERMARKSResearchVP,DigitalandIoTHfS Research

FREDMCCLIMANSResearchVP,SecurityHfS Research

©2016HfSResearchLtd.

Rio 2016 – the most digital enabled Games to date

PyeongChang2018

Tokyo2020

Beijing2022

TBD2024

Rio 2016ThemostconnectedanddigitalenabledGames..ever…to

date!

©2016HfSResearchLtd.

TheRio2016OlympicGamesarelikeabusinessthathavedigitallytransformeditselfwithover200,000employees,over90 locationsandover 5 billion customersworldwide,tobeserviced24x7 fromanywhere,onanydevice,usingaclouddeliverymodel.Fendingoff510 million IT security eventsensuringzero impact ontheoperations.

©2016HfSResearchLtd.

1992 2000 2012 2018

DIGITAL

Technology Evolution

©2016HfSResearchLtd.

0impactontheGames

CybersecurityITsecurityevents– Gamesperiod

80

201

255

510

0

100

200

300

400

500

600

Athens2004 Beijing2008 London2012 Rio2016

ITse

curityeven

ts(m

illion)

©2016HfSResearch Proprietary│Page7

Topic One: The past vs the present

Understanding the scale of Rio 2016u What set these Olympic games apart from the past? How do the

compare in terms of Scope? Content? Technology?u Is there anything comparable to the scale of traffic, or staff, that

exists today?u How did the Olympics become the world’s largest, and most

visible, Innovation Lab?

WheelsandPedals FullyImmersiveExperience

©2016HfSResearch Proprietary│Page8

Topic Two: Built to last, or short and fast?

Implementing a massive, but short-lived, initiative is a unique challengeu What are the key, or unique, challenges faced by the Olympics?

u Planning cycles? Project Management? Regulatory? Security? u What does everybody do the day AFTER the Olympics?

u Is there a best practice on talent to learn, and apply to the enterprise?

200,000staff– 90locations– 5billionfans

©2016HfSResearch Proprietary│Page9

Topic Three: Physical AND Digital Security

The Olympics are perhaps the largest, most diverse, and highest profile event in the worldu How are both physical and digital security integrated for the

Olympics? u How does the sheer volume of potential threats shape the

architecture and process?u Is there a best practice for integrating or managing physical/digital

environments?u How can this be leveraged to benefit of enterprises?

©2016HfSResearch Proprietary│Page10

Topic Four: #IoT or #OoT?The Olympics have become the Olympics of Thingsu What is the role of #IoT and sensor systems in the Olympics?

u Does this differ between the events themselves and the operational infrastructure?

u How is #IoT data leveraged during and after the games?u Can #IoT be leveraged as part of an overall security strategy? And how are

#IoT devices and data secured?

u What type of incremental value can #IoT provide moving forward?u Are there particular areas where #IoT is used that most people might not

expect?

©2016HfSResearch Proprietary│Page11

Topic Five: Looking aheadAnticipating the demands of a 2/4 year cycleu How is new technology vetted for the next Olympics? How about

new processes and procedures?u How do you anticipate emerging, or soon to be obsolete,

technologies?u Are there any emerging technologies you’ve already identified

for the next Olympic games?

u What can the “consumer” expect in terms of experience in the next games? u How will the “in person” and “digitally remote” experiences

differ, or merge?

©2016HfSResearch Proprietary│Page12

Questions?

©2016HfSResearchLtd.

About HfS Research

HfS Research is The Services Research Company™—the leading analyst authority and global community for businessoperations and IT services. The firm helps enterprises validate their global operating models with world-class research andpeer networking.

HfS Research coined the term The As-a-Service Economy to illustrate the challenges and opportunities facing enterprisesneeding to re-architect their operations to thrive in an age of digital disruption, while grappling with an increasingly complexglobal business environment. HfS created the Eight Ideals of Being As-a-Service as a guiding framework to help service buyersand providers address these challenges and seize the initiative.

With specific focus on the digitization of business processes, intelligent automation and outsourcing, HfS has deep industryexpertise in healthcare, life sciences, retail, manufacturing, energy, utilities, telecommunications and financial services.

HfS uses its groundbreaking Blueprint Methodology™ to evaluate the ability of service and technology providers to innovateand execute the Eight Ideals.

HfS facilitates a thriving and dynamic global community of more than 100,000 active subscribers, which adds richness to itsresearch. In addition, HfS holds several Service Leaders Summits every year, bringing together senior service buyers, providersand technology suppliers in an intimate forum to develop collective recommendations for the industry and add depth to thefirm’s research publications and analyst offerings.

Now in its tenth year of publication, HfS Research’s acclaimed blog Horses for Sources is the most widely read and trusteddestination for unfettered collective insight, research and open debate about sourcing industry issues and developments.Horses for Sources and the HfS network of sites receive more than a million web visits a year.

HfS was named Analyst Firm of the Year for 2016, alongside Gartner and Forrester, by leading analyst observerInfluencerRelations.