Grant Crowell - Social Video Optimization: Real Opportunities, Success Stories, and Winning...

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By  Grant  Crowell,  Videologist  

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3  big  questions  I’ll  answer  about  

social  video  optimization…  

What  is  it?  

Why  do  it?  

How  should  I  do  it?  

How  should  I  do  it?  

No  More  Old  Spice!  (I  promise)  

reelseo.com/video/social  

reelseo.com/video/social  

Video-­‐commerce.org  

VIDEOLOGY  101  SOCIAL  VIDEO  MARKETING  

AUDIENCE  POLL!  

“Social  Video”  

What’s  that?  

What  is  it,  really?  

“social  video”  NOT    in  

Wikipedia  

Social  Video  (as  I  see  it)  

Social  video  is  the  blending  of  video  with  human  relationships  for  the  co-­‐creation  of  value.  

Types  of  Social  Video  

Self- created

Aggregated

User submissions

What  to  measure  in  social  video…  

Content, not Ads

Views, not impressions

Shares, not clicks

Social  Video  Marketing  

Why  do  it?  

Video  is  more  “social”  than  text  

•  More  entertaining  

•  More  emotional  

•  More  interactive  

•  More  engaging  

•  More  empowering  

•  More  persuasive  

•  More  egalitarian  

•  More  personal  

•  More  impactful  with  sharing  

•  Low  entry  barrier  for  participation  (Fast,  cheap,  easy!)  

Video  augments  our  human  nature  

“Video  has  become  one  of  the  most  effective  ways  to  motivate  people  towards  certain  behaviors.    Video  is  a  highly  effective  persuasion  technology.”  

Social  Video  Optimization  has  better  engagement  than  Video  SEO  •  Viewing  metrics  •  Syndication  •  “Likes”  and  “Shares”  •  Comments  and  other  

user  feedback  •  User-­‐generated  

(and  submitted)  content  •  Sharing  tools  •  Promotional  activities  •  Status  updates  •  Other  third-­‐party  community  

functionalities  part  of  video  

How  Sex  &  Relationships  are  Like  Social  Video  Marketing  

Sex  &  Relationships  •  Attention  &  

Attraction  •  Escort  /  Dating  •  “Seeding”  •  Fling  /  STD  •  Intimacy  •  Monogamy  •  Taking  partner  

for  granted  •  BREAKUP    

Social  Video  Marketing  •  Creative  

Video  •  Video  Ads  •  “Seeding”  •  Viral  Video  •  Conversations  •  Brand  loyalty  •  Taking  customers  

for  granted  •  BREAKUP  

The  Old  “Big  Brand  Mentality”  on  New  Media  Culture  

Advertising  over  Engagement?  

Social  Video  Marketing’s  ideal  growth…  

A  co-­‐dependent  relationship  between  brands  and  consumers…  

Where both parties are

treated as equals in the

business relationship,

sharing their content,

ideas, and support for

each other.

The  remaining  problem  today  with  most  “Social  Video”  

Old  Marketing  to  New  Media  Culture  

“Social  Video  Marketing”  Needs…  

Dialogue  

“Social  Video  Marketing”  Needs…  

“Social  Video  Marketing”  Needs…  

Going  beyond  just  “Friends”  and  “Fans”    And more emphasis on friendly, personal, helpful service.

“Social  Video  Marketing”  needs…  

…To  balance  entertaining  consumers  with  caring  for  customers  •  Listening to them,

•  Helping them out,

•  Sustaining the relationship, and;

•  Making them feel like part of a real community.

Who’s  doing  it?  

Who  can  I  learn  from?  

Video  Info-­‐tainment  in  commerce  

Different  social  video  styles  for  consumer  funnel  

YouTube.com/Blendtec  

Social  Video  as  business  culture  

                                                   demos  w/  personality  

Social  Video  as  customer  culture  

video  success  metrics  

•  Major  decrease  in  product  returns  from  demo  and  how-­‐to  videos  for  customers  to  watch  before  they  buy.    

•  Zappos  plans  on  shooting  a  video  for  all  incoming  new  product  this  year.    That  turns  out  to  be  around  100,000.    

•  They  are  currently  getting  about  20,000  video  hits  a  day  on  the  site.    •  Now  have  19,000  videos  indexed  on  google.    •  Zappos  offers  social  media  share  (facebook,  twitter,  blog)  icons  on  all  

product  videos.      •  They  track  how  many  times  this  info  is  shared  (and  to  what  channels)  

each  day  

Social  video  in  eCommerce  

Social  video  in  eCommerce  

Social  Video  in  Personal  Conversation  

Social  Video  in  User  Q&A  

Social  Video  in  User/Expert  Q&A  

The  customer  apology  

The  customer  apology  

Bit.ly/DominosApology  

How  do  I  measure  success?  

How  should  you  measure  success?  Checklists  are  nice,  but…  I highly recommend user testing and customer feedback.

My  Top  10  Social  Video  Optimization  Tips  1.  Simplify  

2.  Go  Mobile  

3.  In-­‐house  studio  

4.  Collaborate  

5.  Aggregate  

6.  Transcripts  

 

7.  YouTube  –  Promoted  

Videos  

8.  Recorded  Video  Chat  

9.  Facebook  “Like”  of  

Videos  for  Fans  

10.  Sponsor  Web  Celebrities  

for  brand  placement  

 

For  a  free  in-­‐depth  Social  Video  Project  Guide,  

Email  Grant@ReelSEO.com,  subject  line  “social  video  guide.”  

Your  Social  Video  Project  Guide  

1.  Passion  

2.  Pay  attention!  

3.  Plan  

4.  Platform  

5.  Practice  

6.  Publish  

7.  Promote  

8.  Participate  

9.  Performance  

10. Party!  

 For  a  free  in-­‐depth  Social  Video  Project  Guide,  

Email  Grant@ReelSEO.com,  subject  line  “social  video  guide.”  

Social  video  marketing  resources  

•  10  Reasons  Facebook  Video  Marketing  

Is  Valuable  for  Business  

•  Facebook  Video  Marketing  Tips  

for  a  “Socialized  Business  Strategy”  

•  Facebook  Video  Marketing  Tips  

with  Social  Media  Expert  Mari  Smith  

•  Best  Facebook  Apps  for  Video  

More  results  available  at  ReelSEO  with  search  for    

“facebook  video  marketing.”  

 

Social  video  marketing  resources  

•  5  Top  Twitter  Video  Marketing  Strategies  

for  Every  Business  

•  What’s  the  Business  Value  of  Twitter  Video  Marketing?  

•  Twitter  Micro-­‐Video  Marketing  Strategies  for  Business  

•  Twit  Happens:  Tips  to  Overcome  

Legal  Dangers  with  Video  on  Twitter  

More  results  available  at  ReelSEO  with  search  for    

“twitter  video  marketing.”  

Social  video  marketing  resources  

•  How  to  Add/Embed  Video  on  a  

LinkedIn  Profile  Page  

•  How  to  Add  Video  to  LinkedIn’s  

Company  Profile  Services  Tab.  

More  results  available  at  ReelSEO  

with  search  for    

“linkedin  video  marketing.”  

Social  video  project  management,  distribution,  and  analytics  platform  

Social  video  platform  

Recommended  Learning…  

Your  Social  Video  Project  Guide  

1.  Passion  

2.  Pay  attention!  

3.  Plan  

4.  Platform  

5.  Practice  

6.  Publish  

7.  Promote  

8.  Participate  

9.  Performance  

10. Party!  

 For  a  free  in-­‐depth  Social  Video  Project  Guide,  

Email  Grant@ReelSEO.com,  subject  line  “social  video  guide.”  

Final  Thought…  

OPTIMIZE  YOURSELF!  

Take  some  the  time  to  engage  with  your  audience  one-­‐on-­‐one  with  video.  

OPTIMIZE  YOURSELF!  

GaryVaynerchuk.com