Future of Connected TV Mindshare

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The latest in Mindshare's 'Future Of...' series focuses on connected TV. Our view is that the connectivity that viewers enjoy on the sofa via the second screen will prove of more significance to media and marketing than the connected TV itself.

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“A TV connected to the internet via a set top box, a games console, or the

TV itself”

3

“Connected viewers will be more important than

Connected TVs”

4

5

1. Connected TV penetration & usage will lag behind Second Screens

Connected TV is behind and won‟t catch up

6

Source: TGI / Enders Analysis / Mindshare estimates

0

10

20

30

40

50

60

70

80

90

2008 2009 2010 2011 2012F 2013F 2014F 2015F

2nd Screen Devices

Connected TVs

Household penetration (%)

There are question marks over consumer appetite for CTV

7

2

3

5

5

10

15

20

32

36

3DTV

Wanted TV capable of accessing internet

Wanted a more energy-efficient TV

Bought a console

Wanted a new TV to save space

Bargain price

Wanted digital-ready TV

Bigger screen size

Better picture quality

Reasons for purchasing last TV set (%) Reported Connection Rates

of Connected Devices (% HH)

Source: Mintel 2011

50

50

75

80

Xbox 360

New Samsung (wireless)

PS3 (wireless)

Samsung (total)

Source: Informa / Videonet

Pay operators will be the primary gatekeepers to CTV

8

The number of homes with „open‟ CTV access will be

relatively small over next 5 years

9

Connected Households by TV platform 2016F (m, %)

Source: Enders / Mindshare estimates

10.6

(41%)

Unconnected

Other

1.3

(5%)

Freeview

4.6

(18%)

Virgin

3.6

(14%)

Sky

6.0

(23%)

By contrast, second screen usage has grown organically

10

44

14

9

9

23

Never

Once a week or less

2-3 times per week

Daily

3-4 Times per week

Do you multi-screen in tandem with TV?

How often?

19

21

22

48

81

Chatting online

Related Content

Gaming

Browsing online

Social Media

What are you doing?

Source: Oliver & Ohlbaum Consumer Survey 2011

11

Second screens are platform agnostic

12

Connected TV penetration & usage will lag behind Second Screens

Most of the opportunities that Connectivity creates are better suited to the Second Screen

13

A Connected TV opens the door to many opportunities

Social Interaction

On demand content Companion content

Transactions

Content sharing

Passive Entertainment

14

But the fundamental role of TV remains the same

Social focal point The big screen, quality

experience

15

Companion content on the second screen goes with the

grain of natural viewing behaviour

16

Personal nature of social makes it better suited to

second screen

‘Having social

applications on your

phone or tablet is

perfect. If you had it on

your TV, you would be

distracted from the main

attraction (the TV show)’

‘General’ Social

Social TV commentary is more complementary and less

intrusive on the second screen

‘My concern would be the conflict within families between those using the screen for

social things and those using it for entertainment.’

Social TV commentary

Social TV recommendations on the second screen can

be more personalised

‘I would prefer it if the TV could link to other devices so those wanting to chat online

could do so without impacting the viewing experiences of others’

Social programme recommendation

19

Viewers are keen on transactions prompted from the TV

Wow! Nice one… At last an idea that

would really, truly benefit me through TV

Content driven transactions

20

The opportunity for browsing makes the second screen

the natural place for transactions

The whole advantage of the Internet is the ability to shop around and find

the best deal, not just buy what you see first

Second screen ad tags (Zeebox)

21

The Second Screen allows TV to be both personalised & communal

22

Question is who will control the second screen experience?

Programme Broadcaster Platform 3rd Party Social Network

23

Connected TV penetration & usage will lag behind Second Screens

Connected TV usage will mostly focus on Video

Connected TV penetration & usage will lag behind Second Screens

Most of the opportunities that Connectivity creates are better suited to the Second Screen

24

Consumers still primarily want TV from their TVs

467

10

13

24262728

30

3436

48

61

BBC

iPlayer

ITV

Player

LoveFilm Facebook 4OD YouTube Skype Normal

TV

John

Lewis

Twitter Flickr Tesco iTunes Amazon

Q. Please select the four apps you would like to use on a Smart TV

Preferred apps on a Connected TV platform (% agreement)

25

TV usage will continue to grow, driven by video viewing

4

Live

PVR timeshift

VOD

Other

2016F

262

210

15

27 10

2011

246

219

18 5

TV Usage (Mins per day, Inds)

Source: BARB / Mindshare estimates

26

Services that depend on inter-device connectivity will

gain traction

Home network

content sharing

Remote control Content bookmarking

27

Limited appetite for „long tail‟ of apps on the connected TV

‘The TV serves a

purpose; it does

what it says it does

and does not need

to do anything more

than that – that’s

what computers are

for.’

28

The applications of connectivity will migrate to

different screens

On demand content

Content sharing

Social Interaction

Companion content

Transactions

29

For advertisers, the real opportunity lies on the second screen

Connected TV usage will mostly focus on Video

Connected TV penetration & usage will lag behind Second Screens

Most of the opportunities that Connectivity creates are better suited to the Second Screen

30

Addressable advertising is made possible through CTV,

and viewers are broadly open to the idea

Trust in brand

vs ‘faceless’ 3rd parties

Decline of serendipity

& ‘event’ ads

31

But there are many structural challenges to overcome

Data Analysis

Creative Trading

32

Addressability outside of the pay operators will be

constrained

10.6

(41%)

Unconnected

Other

1.3

(5%)

Freeview

4.6

(18%)

Virgin

3.6

(14%)

Sky

6.0

(23%)

• Harder to build viewer data

• Likely limited to VOD

Connected Households by TV platform 2016F (m, %)

Source: Enders / Mindshare estimates

33

We estimate that

addressable advertising

will make up

less than 8% of TV ad revenue by 2016

• Platform agnostic

• Greater potential reach

• Diversity of applications

34

Second screen presents greater opportunity for advertisers

35

Opportunities lie alongside both programming…

Brand provided companion content

36

Opportunities lie alongside both programming…

Programme prompted transaction

37

…and the ad break

Synchronised second screen brand ad

38

…and the ad break

Synchronised

second screen

DR ad

39

For advertisers, the real opportunity lies on the second screen

Connected TV usage will mostly focus on Video

Connected TV penetration & usage will lag behind Second Screens

Most of the opportunities that Connectivity creates are better suited to the Second Screen

“Connected viewers will be more important than

Connected TVs”

40