Excellence of execution and empowerment

Excellence of Execution & Empowerment

Lear Corporation1

What are some of the challenges you face in leading your team?

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Excellence of Execution & Empowerment• Knowing what to empower• Understand the people who needs to execute• Implement a way of monitoring that will achieve yo

ur goals• Building Cross Department Synergy

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Excellence of Execution & Empowerment• Knowing what to empower

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5

How to Empower

What is to be empowered?

To an individual or a team?

Task orResponsibility?

5©The Belbin Team Role model is the copyright of Belbin UKSlides provided by LearnMart Management Advisory Co., Ltd.

Empowering the Right People with the Right Kind of Work

BLUE denoteswork that has tobe undertakenin a prescribed

way

YELLOW isused to define

individualresponsibility

for achieving anobjective

GREEN is usedto denote workthat involvesresponding tothe needs of

others

ORANGE is thecolour used toindicate teamresponsibility

for achieving anobjective

Tasks Responsibilities

Individual

Interactive

Task or responsibility?

Re-occurringtasks whereprocedures

exist

Someone willprovide

guidance anddirection

No relevantprocedures orinstructions

exist

Task

Responsibility

Quiz

In most of your cross-department/ cross-regional collaboration, do

you deal more with Tasks or Responsibilities?

Excellence of Execution & Empowerment• Knowing what to empower• Understand the people who needs to execute

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Suitability vs. Eligibility

• Eligibility– Qualifications– Relevant expe

rience– Skills– Track record

• Suitability– Attitude– Aptitude– Versatility– Role fit – Culture fit

Source: Belbin14

Suitability vs. Eligibility

Surprise FitTotal Misfit

Ideal FitPoor FitIn

elig

ible

UnsuitableSource: Belbin

Elig

ible

Suitable15

Suitability vs. Eligibility

Source: Belbin

Surprise fits perform surprisingly well:In the job by accident, contended and staying put

No Problem:Total misfits leave of own accord

Disappointing:Ideal candidates move to greener pastures

The Real Problems:The poor fits are reluctant to move and become difficult

Inel

igib

le

Unsuitable

Elig

ible

Suitable

Case 1

• You are falling behind your production schedules

• You have asked your line leaders to find out what are the causes, and implement rectifications

• What kind of work role are you empowering to the line leader?

• Is she the right person to execute this work?

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Case 2

• You are in the process to develop a new product

• The feedback and results from previous new product launches have not been good, and you need a good result this time

• You are assembling a cross-functional team to make sure you succeed this time

• What kind of work role are you empowering to the your team?

• What kind of people do you need on this team?

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Excellence of Execution & Empowerment• Knowing what to empower• Understand the people who needs to execute• Implement a way of monitoring that will achieve yo

ur goals

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CLEAR Goals

• Challenging/ Challenges • Limited by Time •End Objective •Agreed Upon/ Animated Steps• Required

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Goal Setting Exercise

• Think of a Goal that you would like to achieve with your team– What is the End Objective?– Why is it Required?– How to make it Challenging– When must you achieve it?– How can you get buy in to Agree-Upo

n– What are the Animated Steps to achie

ve it?2121

Sample Animated Steps for Reaching a Project Goal

1.Identify goals and purpose

2.Brainstorm ideas

3.Planning

4.Resourcing

5.Follow through

6.Quality control

7.Recalibration

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Group Work: Matching Your Team to Your Team Goals

• Use a goal or an assignment that you are working on as an example

• What will be the steps required to achieve your goal?

• What kind of people will be suitable for each step?

• How would you measure success in each step?

• 20 mins

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Excellence of Execution & Empowerment• Knowing what to empower• Understand the people who needs to execute• Implement a way of monitoring that will achieve yo

ur goals• Building Cross Department Synergy

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Case 3:

• You have an urgent assignment that you need to share resources with other departments to complete. As the other department also has a tight deadline, they are unwilling to share resources with you. What would you do?

Using the Seven Dimensional Thinking in Building Cross Department Synergy

1.Establish a common objective or goal2.Present the facts3.Look for the positives4.Address mutual concerns5.Seek innovative, win-win solutions6.Empathise each other’s feelings7.Mapping the next steps

Establish a common objective or goal

• Defines common purpose and objectives

• Seek for common ground

• Sets the agenda

Present the facts

• Information we know

• Information we would like to know or missing

Look for the benefits

• Give recoginition when it's due

• Show gratitude

• Look to the future

Address mutual concerns

• Raise and address negative consequences, potential risks and downsides

• Seek to resolve problems, rather than to just state the problems

Seek innovative, win-win solutions

• Seeks alternatives and possibilities

• Can be creative• Be bold

Empathise each other’s feelings

• Permission to express feelings• Represents feelings right now• Keep it short• A key ingredient to moving forwar

d

Mapping the next steps

• Summarizes and concludes • Deciding the next steps• Ensures that the commitments ar

e observed

7 Essential Behaviors for Effective Empowerment and Execution 

1. Know your people and your business

2. Insist on realism 3. Set clear goals and priorities4. Follow through5. Reward the doers 6. Expand people‘ s capabilities throu

gh coaching7. Know yourself

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Q&A

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