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The evolution of communication from the telephone through to social media. The evolution to our relationship and social interactions today. Slides used for a business dinner speech at the Ramada Hotel, Cannock, Staffordshire
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Evolution of Communication
Presented byAnna Woolliscroft
Evolution of communication
What driving seat are you in?
Social Media
Market Research
Brand Awareness
Competitor Research
Integration & Contact Growing
Customer Service
Industry Knowledge
Monitor
But...
Strategy
• Objectives• Resources• Tactics• Action• Control
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