ERP Success Strategy

ERP** – Enterprise Resource Planning

An integrated business application

Presented by Sanjiv Arora,

CISA, CISM, CGEIT, CHPSEsa@tech-controls.com

Www.tech-controls.com

** Core Banking Solutions (CBS), Hospital / Hotel Management Systems (HMS), Insurance Management Systems or Industry specific solutions are all ERP equivalents

ERP : Why is it necessary?

Opinion #1

Businesses can not survive without technologyA good business application can make or break businessCorrect ERP product selection depends on unbiased consultants and vendorsYou must ‘Service the Customer at any cost’You must SURVIVE and be PROFITABLE

ERP : Why is it necessary?

Opinion #2

SME – Segment

Business complexities are not any different from companies likeFortune 500's Reliance, Wipro, Infosys, Tata’s

Excise, Taxation and returnsRegulatory complianceSox, PCI etc

ERP : Why is it necessary?

Opinion #3

Net worth of organizations is evaluated on -

Information Assets (data, know how, mature processes)

Physical Assets (Buildings, cars, plant and machinery )

-As per Gartner

With timely information and knowledge, take informed decisions

85%

15%

ERP : Why is it necessary?

Opinion #4

Protect business from LARGEST growing CRIME = White Collar crime

Manage confidentiality of informationDefine procedures, processes and role based authorityVerify the transaction through history trailsMonitor User activitiesManage productivity of factories and Employees

ERP : Why is it necessary?

Opinion #5

IT Act 2000, Sox, PCI, ISO, HIPAA and other Regulations, are in place

In IndiaRBI guidelines for banks, Financial and Insurance companiesNSE for stock brokersSEBI for public limited companies (clause 49)Company LawsTaxation

Business

ERP : Why is it necessary?

Opinion #6

IT is unavoidable, as…

IT Governance (Well managed IT hardware, software applications, Systems, Secure Information)

Good internal controls (Managed processes and procedures)

Corporate Governance (Well managed enterprise / Managed Business Risk, IT is Aligned)

ERP : Why is it necessary?

Opinion #7

Only CONSTANT in Business = Change

Plan, prepare and be ready to implement changes with ease

Business Requires Solutions TODAY, Long drawn ERP implementation are passe

Organization adapts to changing Customer requirementsGlobal competitionProfitability Crunch = Profits are internal

ERP : Why is it necessary?

Opinion #8

Should Addresses 80% of business problemsCovers most business processesCertain business functions perform best, when kept manualLower your expectationsKeep complexities out of ERP, if volume is low

Only 80% of any software is usable which satisfies only 80% of the users.

Derivative of Pareto principle

ERP : Why is it necessary?

Opinion #9

Ideal Business Solution

Easy, simple and user friendlyReasonably pricedUnderstands diverse businessesLow cost to procure, implement and Maintain

ERP : Why is it necessary?

Appropriate business decision

Consider Open source Open ERP, BI, Database Solutions

After a detailed cost and justification analysis.

Consult Experts / Risk Advisors / IT Strategy Consultants – NOT ERP VENDORS

After all it’s your business !