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What can leaders do to get to the next level and help their business get to the next level? How can they improve productivity and goal setting? What are the challenges leaders face and how can leaders turn those challenges into opportunities to be even more effective? On Tuesday December 13th, author and executive coach Scott Eblin, joined Rypple for a webinar to share some insights with our audience on coachable moments.
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Coachable Moments:Leadership Tools You Can Use Everyday
Rypple Leadership Series
Your Host
Nick SteinDirector of Content & Media
Rypple@stein_nick
Our Guest
Scott EblinLeadership Strategist
Author of “The Next Level”@ScottEbl in
Social Goals 2.0
Rypple Leadership Series
Your Host
Nick SteinDirector of Content & Media
Rypple@stein_nick
Our Guest
Scott EblinLeadership Strategist
Author of “The Next Level”@ScottEbl in
How We’ll Flow
What from Scott:• Share some tools that will help you reach your
goals throughout the day What from You:
• Participation through:− Polls− Chat Slides− Questions
Game Plan
Set things up Coachable Moments in action Your next steps
LeadershipPresence =
LeadershipPresence =
Personal
LeadershipPresence =
Personal+
Team
LeadershipPresence =
Personal+
Team+
Organizational
Next Level Model of Leadership Presence
Poll Question
Which is harder…•picking up•or letting go?
Highest Rated Behaviors
Accept accountability for my team’s mistakes or failures and move quickly to correct them
Make timely decisions based on the available information Contribute to creating an environment in which everyone
is comfortable engaging in open and honest dialogue Am clear about the outcomes that need to be achieved
and communicate those to the team Take accountability for working with peers to address
opportunities or solve problems that fall outside of my functional role
Lowest Rated Behaviors
Pace myself by building in regular breaks from work
Manage workload so that I have time for unexpected problems or issues
Give others my full presence and attention during meetings and conversations
Regularly take time to step back and define or redefine what needs to be done
Build a network to stay connected to the market and gain fresh perspective
Poll Question
Do you think of yourself or do others think of you as a go to person?
•Yes•No
Go To Person or…
a Team of Go- To People?
It’s All About the Leverage
A key question for leaders:
It’s All About the Leverage
A key question for leaders:
What is it that only I can do?
Our Heroine
Coachable Moments from The Next Level
Key Events in Her Day
8:15 am: Arrive, review, plan, initiate, respond9:00 am: Career planning conversation10:00 am: Break11:00 am: Executive team presentation planning conversation12:00 pm: Lunch with a friend1:30 pm: Coaching conversation with project leader2:30 pm: Break3:00 pm: All hands meetingThroughout Day: MBWA
Prepare Like an Olympian
What’s Your Picture?
Take a look at next week’s calendar. What’s coming up where you could benefit from having a clear picture?
• What’s the outcome you’re trying to create?
• How do you need to show up to make that outcome likely?
Key Events in Her Day
8:15 am: Arrive, review, plan, initiate, respond9:00 am: Career planning conversation10:00 am: Break11:00 am: Executive team presentation planning conversation12:00 pm: Lunch with a friend1:30 pm: Coaching conversation with project leader2:30 pm: Break3:00 pm: All hands meetingThroughout Day: MBWA
Coaching for Development:Working the GAPS
AbilitiesWhat they can do
GoalsWhat they want to do
PerceptionsHow others see them
StandardsWhat’s expected
Where the coachee is Where the coachee wants to be
Coachee’s view
Others’ view
Source: Peterson and Hicks
Key Events in Her Day
8:15 am: Arrive, review, plan, initiate, respond9:00 am: Career planning conversation10:00 am: Break11:00 am: Executive team presentation planning conversation12:00 pm: Lunch with a friend1:30 pm: Coaching conversation with project leader2:30 pm: Break3:00 pm: All hands meetingThroughout Day: MBWA
Three Options for Building in Breaks
Three Options for Building in Breaks Grinding Halts:
• Relatively rare periods of extended time away from one’s primary focus
From Stopping by David Kundtz
Three Options for Building in Breaks Stopovers:
• Longer breaks of hours or days; taking time off
Grinding Halts:• Relatively rare periods
of extended time away from one’s primary focus
From Stopping by David Kundtz
Three Options for Building in Breaks Stillpoints:
• Brief cues or interludes throughout the day to take a break, stop and center.
Stopovers:• Longer breaks of hours
or days; taking time off Grinding Halts:
• Relatively rare periods of extended time away from one’s primary focus
From Stopping by David Kundtz
Key Events in Her Day
8:15 am: Arrive, review, plan, initiate, respond9:00 am: Career planning conversation10:00 am: Break11:00 am: Executive team presentation planning conversation12:00 pm: Lunch with a friend1:30 pm: Coaching conversation with project leader2:30 pm: Break3:00 pm: All hands meetingThroughout Day: MBWA
Framing the Communication
What? So What? Now What?
Framing the Communication
What? What’s the topic or point?
Framing the Communication
What? What’s the topic or point?
So What? Why should this person or group care? What’s in
it for them?
Framing the Communication
What? What’s the topic or point?
So What? Why should this person or group care? What’s in
it for them?
Now What? What do I want them to do, think, feel or believe
to support the next step?
Framing the Communication
What? What’s the topic or point?
So What? Why should this person or group care? What’s in
it for them?
Now What? What do I want them to do, think, feel or believe
to support the next step?
Framing the Communication
What? What’s the topic or point?
So What? Why should this person or group care? What’s in
it for them?
Now What? What do I want them to do, think, feel or believe
to support the next step?
Key Events in Her Day
8:15 am: Arrive, review, plan, initiate, respond9:00 am: Career planning conversation10:00 am: Break11:00 am: Executive team presentation planning conversation12:00 pm: Lunch with a friend1:30 pm: Coaching conversation with project leader2:30 pm: Break3:00 pm: All hands meetingThroughout Day: MBWA
Key Events in Her Day
8:15 am: Arrive, review, plan, initiate, respond9:00 am: Career planning conversation10:00 am: Break11:00 am: Executive team presentation planning conversation12:00 pm: Lunch with a friend1:30 pm: Coaching conversation with project leader2:30 pm: Break3:00 pm: All hands meetingThroughout Day: MBWA
Coaching for Results: The GROW Model
GoalWhat would success look like?
Reality
What’s Next? Options
GoalRealityOptionsWhat’s Next?
Based on a model developed by John Whitmore
Coaching for Results: The GROW Model
GoalWhat would success look like?
RealityWhat is happening now?
What’s Next? Options
GoalRealityOptionsWhat’s Next?
Based on a model developed by John Whitmore
Coaching for Results: The GROW Model
GoalWhat would success look like?
RealityWhat is happening now?
What’s Next? OptionsWhat else could you try?
GoalRealityOptionsWhat’s Next?
Based on a model developed by John Whitmore
Coaching for Results: The GROW Model
GoalWhat would success look like?
RealityWhat is happening now?
What’s Next?What are your next few steps?
OptionsWhat else could you try?
GoalRealityOptionsWhat’s Next?
Based on a model developed by John Whitmore
Coaching for Results: The GROW Model
GoalWhat would success look like?
RealityWhat is happening now?
What’s Next?What are your next few steps?
OptionsWhat else could you try?
GoalRealityOptionsWhat’s Next?
Based on a model developed by John Whitmore
Key Events in Her Day
8:15 am: Arrive, review, plan, initiate, respond9:00 am: Career planning conversation10:00 am: Break11:00 am: Executive team presentation planning conversation12:00 pm: Lunch with a friend1:30 pm: Coaching conversation with project leader2:30 pm: Break3:00 pm: All hands meetingThroughout Day: MBWA
Prepare Like an Olympian
Key Events in Her Day
8:15 am: Arrive, review, plan, initiate, respond9:00 am: Career planning conversation10:00 am: Break11:00 am: Executive team presentation planning conversation12:00 pm: Lunch with a friend1:30 pm: Coaching conversation with project leader2:30 pm: Break3:00 pm: All hands meetingThroughout Day: MBWA
Connecting People to the Big Picture
PurposeWhat are we here to do?
Communicating the Change
PurposeWhat are we here to do?
PictureWhat will it look like when we’re meeting our
purpose?
Communicating the Change
PurposeWhat are we here to do?
PictureWhat will it look like when we’re meeting our
purpose?
PlanWhat are the steps to create the picture?
Communicating the Change Purpose
What are we here to do?
PictureWhat will it look like when we’re meeting our
purpose?
PlanWhat are the steps to create the picture?
Part to PlayWhat you do that fits into the plan.
Communicating the Change
PurposeWhat are we here to do?
PictureWhat will it look like when we’re meeting our
purpose?
PlanWhat are the steps to create the picture?
Part to PlayWhat you do that fits into the plan.
What’s Next?
What’s Next?
We are what we repeatedly do. Excellence, then, is not an act but a habit. –
Aristotle
Start with Quick Wins
Wisdom from the Wizard of Westwood
“When you improve a little each day, eventually big things occur… Seek the
small improvement one day at a time.That’s the only way it happens and when
it happens, it lasts.”
- John Wooden, record setting coach
Stay Connected
E-mail:• scott@eblingroup.com
Web:• www.eblingroup.com
Blog:• www.scotteblin.com
Twitter:• @scotteblin
Phone:• 888-242-4680
Questions?
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