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DISCONNECTED - why conventional legal services fail to meet modern day expectations REINVENT LAW LONDON 2014 Lawyers and Law Firms don't change. They are conservative. But they should change to reconnect with potential clients. The law business should become more personal and there should be more service, which can be provided by using new technologies. Lawyers should become human.
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D I S C O N N E C T E D
C L I E N T S
D O N ’ T U N D E R STA N D
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W A I T I N G R O O M
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N E E D TO C H A N G E
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O N L I N E
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N O Y E L L O W PA G E S
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T U R N A R O U N D
E V E R Y T H I N G
C H A N G E S
C U T T H E C R A P
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W H A T ’ S T H E G OA L ?
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L E A D T H E W A Y
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T R AV E L
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