Cutting Edge Technologies for HR Business Partners

• Strategic HR consultant

• Technology analyst

• Symposium Events faculty, delivering ‘Getting to Grips with HR Business Partnering’

• Blogger including for UKCES

Jon Ingham

SUPA    VUCA!  

HR Competencies

http://strategic-hcm.blogspot.co.uk/2015/10/hrcs2016-dave-ulrich-hr-competencies-2016.html  

HR Competencies - Technology

Levels of Value

• Driving and accelerating business strategy• Creating opportunity for the future• Maximising the potential of people•  Producing truly wonderful solutions•  Taking advantage of exceptional opportunities

•  Focussing HR/OD on business strategy• Creating capability to perform now•  Ensuring effectiveness and alignment

•  Administering HR operations•  Ensuring efficiency eg through

outsourcing

Create value

Add value

Value for money

Personnel

Human Resources

Organisation Effectiveness

Value Triangle© Strategic Dynamics, 2015

Value for money

Value for money HR technology:•  HR, workforce management, time & attendance,

payroll systems•  HR portal, self service / direct access, •  Case management system, robotic process automation

(RPA)•  Big data - including from wearables and internet of

things (IOT)  

• By 2020 businesses could be short of 85 million workers with college degrees or vocational training.

• At the same time, 95 million lower-skilled workers could be unemployed.

Changes in Jobs

http://strategic-hcm.blogspot.co.uk/2015/06/mckinsey-no-ordinary-disruption-digital.html  

Offshoring

Robotic automation /RPA

UK basedEmployees

‘Below the API’Workers

Add value

•  Integrated talent management system

•  Descriptive and predictive analytics

•  3 ‘A’s: apps, algorithms, APIs•  HR app stores, bring your own apps (BYOA)

Managing by Algorithm

https://hbr.org/2010/01/the-future-of-decision-making

A 2000 paper surveyed 136 studies in which human judgment was compared to algorithmic prediction:• 63 studies found that the equation performed

significantly better than the person• 65 found no real difference between the two• Only eight of the studies found that people were

significantly better predictors of the task at hand

• = a 6% win rate for the people and their intuition, and a 46% rate of clear losses

Create value

•  Digital technologies – social, mobile, serious gaming (gamification)

•  Virtual and augmented reality plus simulated environments

•  Agility enhancing, best of breed, point apps

Eg Performance Apps

http://www.betterworks.com/product/

Eg Performance Apps

http://www.cultureamp.com/features.htmlAlso see ReviewSnap, iRevu, Impraise

HR Business Partner

• Relational tasks

• Decisions involving values and morals

• Things to do with change

Creating Value Roles

http://www.symposium.co.uk/managing-in-the-digital-age/  

✓

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Developing Relationships

Source: Dave Ulrich, 2015 http://www.cipd.co.uk/pm/peoplemanagement/b/weblog/archive/2015/03/24/the-future-of-hr-is-about-relationships.aspx http://strategic-hcm.blogspot.co.uk/2015/02/mckinsey-7s-8s-organisation-models.html

Neuroscience Evidence

Source: Kevin Oschner

1st Law of Cutting Use of Technologies

“Low value jobs will largely be replaced by technology.

High value ones will only stay high value through the use of technology to support the people holding them.”

- Jon Ingham

Eg Productivity Apps

So Why Aren’t We Doing It? HR is not very social, nor very collaborative… HR was the least involved stakeholder in social media internally and externally.However when HR does run digital initiatives (rarely), things look much better•  the digital workplace was more often positioned as part

of an organizational transformation program•  the employee voice was stronger (more communities,

for example)•  interest in mobile was greater•  crowdsourcing was more common.

https://www.linkedin.com/pulse/hr-should-digital-transformation-leader-because-work-jane-mcconnell

For More Information

http://www.symposium.co.uk/current-training-events/hr-business-partnering-hbp/  

For More Information

info@joningham.com

www.joningham.com/advice

strategic-hcm.blogspot.com

linkedin.com/in/joningham

twitter.com/joningham

07904 185134