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CRM resolutions for Customer Service professionals list ten resolutions that you can make as a effective customer service CRM user. This list of ten resolutions will help Customer relationship management (CRM) end users from customer service or call centre function to effectively manage their support activities and process.
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CRM RESOLUTIONS FOR SERVICE PROFESSIONALS
CRM Made Simple
We will not let any Service Request go
unattended
We will respond to a Service Request within Service Level
We will promise only what we can deliver & deliver what we have promised
We will update Case Status & details Immediately after each action
We will inform Customer of each action & closure
We will surprise our customers by delivering more and before
We will take confirmation & feedback on closure of case
Add new solutions to Knowledgebase
We will analyze case pipeline every week
We will treat our customers well - treat customers not as King – treat them as God.
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DhruvSoft
Hyderabad - 500082, India
Email: contact@dhruvsoft.com
Web: www.dhruvsoft.com
India: +91-97040-56000
USA: (646) 233 1121
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