Corporate Learning in 2010: Social, Mobile, Collaborative, Engaging and Fun

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At the end of February, during a Chief Learning Officer magazine webinar sponsored by Blackboard, Jeanne Meister, industry expert and icon in the L&D field, spoke about the future of the learning landscape as being social, mobile, collaborative, engaging and fun. This session will be a continuation of the well-attended and highly interactive webinar, exploring in more depth what the next 10 years in the learning and development industry will be like. Meister will cover how your organization will need to adapt to service the many generations now employed in the corporate workforce, as well as how ever-changing technological advancements will impact how things are done. Many powerful real-world examples, as well as practical tips and advice on how to leverage leading trends, will be shared. Jeanne C. Meister, Founding Partner, Future Workplace

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Copyright, 2010 Future Workplace www.futureworkplace.com

CorporateLearningin2010:Social,Mobile,Collaborative,EngagingandFunJeanne Meister Founding Partner, Future Workplace jeanne@futureworkplace.com

Copyright, 2010 Future Workplace www.futureworkplace.com

Coming May, 2010 Five Themes:

Globalization Five Generations @ Work

Increasing Usage of Social Media Learning & Recruiting Go Social

20 Predictions for 2020 Workplace

www.the2020workplace.com

Introductions

Copyright, 2010 Future Workplace www.futureworkplace.com

Ifyouareahealthymaleorfemaleatage60,youarephysicallyabletoworkuntilwhatagerespectively?

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Source:WorldHealthOrganization

Ifyouareahealthymaleorfemaleatage60,youarephysicallyabletoworkuntilwhatagerespectively?

Copyright, 2010 Future Workplace www.futureworkplace.com

WhatAgeRangeContainstheFastestGrowingSegmenton

Facebook?

Copyright, 2010 Future Workplace www.futureworkplace.com

WhatAgeRangeContainstheFastestGrowingSegmenton

Facebook?

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WhatistheagerangeofthemajorityofTwitterusers?

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WhatistheagerangeofthemajorityofTwitterusers?

Source:http://blogs.reuters.com/mediafile/2009/03/30/twitter‐older‐than‐it‐looks/

Copyright, 2010 Future Workplace www.futureworkplace.com

Howmuchtimedokids8‐18spendusingacomputer,watchingTV,andplayingvideogameseachweek?

Copyright, 2010 Future Workplace www.futureworkplace.com

Source:http://www.latimes.com/business/la‐fi‐youth‐media21‐2010jan21,0,6874392.story

Howmuchtimedokids8‐18spendusingacomputer,watchingTV,andplayingvideogameseachweek?

Copyright, 2010 Future Workplace www.futureworkplace.com

TheBIG(Rhetorical)Question…

How will the next generation of hyper-connected, globally savvy employees affect the

way learning happens in organizations?

Copyright, 2010 Future Workplace www.futureworkplace.com

CORPORATE LEARNING

In2010

Corporate Learning

Is:

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COLLABORATIVE

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MOBILE

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ENGAGING

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SOCIAL

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FUN

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COLLABORATIVE

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OneCA… A Vision for CA Employees

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AgilentTechnologiesFMPWikiHomePage

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MOBILE

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Product Knowledge, Sales Training, and Communication are among the most popular trainings for which companies are using mobile learning

technologies.

Surveyof300HRVP’sQ:HowWillMobilePhonesBeUsedForLearning?

Copyright, 2010 Future Workplace www.futureworkplace.com

KnowledgeAcquisitionandPracticeOpportunities

Cash Mgt Workbooks Demo

Copyright, 2010 Future Workplace www.futureworkplace.com

“Bytheendof2010,weexpecttohaveeverysalesassociateatWatsonPharmaceuticalusingaSmartPhonewithanAppfromWatsonU.The

appwillallowsalesassociatesto

accessallcoursesonWatsonUniversity,viewsalespresentationsfrompeers,

watchphysicianvideosduringtraveltime

Wewantlearningtobewearableandeasilyaccessedforoursalesassociateswhospendtheirdaystravelingtophysicianoffices.”

JasonZeman,AssociateDirector,SalesTraining&Development

Copyright, 2010 Future Workplace www.futureworkplace.com

DISCUSSION:InNext12months,howlikelyisyourorganizationtodevelopMlearning&YourDeviceofChoice?

–   Itisintheplanfor2010‐2011–  VeryLikely–  SomewhatLikely

–  NotVeryLikely–  NotAtAllLikely

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ENGAGING

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Mentoring

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Millennial 1: What’s one thing I can do to be more successful in my role at the company?

Feedback 1: Hey, it’s Joe your manager: Ask for more feedback from other members of your team

Feedback 2: You have a tendency to leave things to last minute. Plan your time better and start earlier

Copyright, 2010 Future Workplace www.futureworkplace.com

DiscussionInNext12months,howlikelyisyourorganizationtodevelopmoreENGAGINGmethodsofL&D?WhatAreThey?

–   Itisintheplanfor2010‐2011–  VeryLikely–  SomewhatLikely–  NotVeryLikely–  NotATAllLikely

Copyright, 2010 Future Workplace www.futureworkplace.com

SOCIAL

Copyright, 2010 Future Workplace www.futureworkplace.com

How IBM Uses Social Media To Drive

Innovation Social Media Stats:

•  17,000 internal blogs •  100,000 employees using internal blogs •  53,000 members on SocialBlue (like Facebook for employees)

•  A few thousand “IBMers” on Twitter •  As many as 500,000 participants in company crowd-sourcing “Innovation jams”

•  50,000 in IBM alum networks on Facebook and LinkedIn

Results:

•  Crowd-sourcing identified 10 best incubator businesses, which IBM funded with $100 million

•  $100 billion in total revenue with a 44.1% gross profit margin in 2008

Copyright, 2010 Future Workplace www.futureworkplace.com

Social Blue

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DISCUSSION

InNext12months,howlikelyisyourorganizationtodevelopACORPORATESOCIALNETWORKFORLEARNING?

–   Itisintheplanfor2010‐2011–  VeryLikely–  SomewhatLikely–  NotLikely–  NotATAllLikely

Copyright, 2010 Future Workplace www.futureworkplace.com

FUN

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New Hire Games

Dawn of the Shadow Specters: A text-based game

Rise of the Shadow Specters: A video-arcade quality game

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Case Study

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DISCUSSION

InNext12months,howlikelyisyourorganizationtodevelopGAMES/SIMULATIONSforlearning&development?

–   Itisintheplanfor2010‐2011–  VeryLikely–  SomewhatLikely–  NotVeryLikely–  NotATAllLikely

Copyright, 2010 Future Workplace www.futureworkplace.com

Copyright, 2010 Future Workplace www.futureworkplace.com

Copyright, 2010 Future Workplace www.futureworkplace.com

Copyright, 2010 Future Workplace www.futureworkplace.com

•   Five Words To Describe Your Learning Function TODAY

•   In Three Years •   What Will You Do:

–  MORE OF –  LESS OF –  STOP DOING

4/15/10 41

Copyright, 2010 Future Workplace www.futureworkplace.com

Let’sContinuetheDialogue…

Jeanne Meister

My company: www.futureworkplace.com

My blog: www.newlearningplaybook.com

Twitter http://twitter.com/jcmeister LinkedIn linkedin.com/in/jeannemeister Facebook facebook.com/profile.php?id=654439702

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