Conversation as a Transformation Tool

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ÁLVARO

conversation

González alorda

As a TRANSFORMATION tool

23 FEBRUARY 2017 | LONDON

álvarogonzález alorda

álvarogonzález alorda

álvarogonzález alorda

@agalorda

We belong to the #BridgeGenerationthat crossed from the analogue world to the digital one.

álvarogonzález alorda

HIGH COMPETITION

low COMPETITION

UNSTABLESTABLE

THE RIGHT STRATEGY

álvarogonzález alorda

HIGH COMPETITION

low COMPETITION

UNSTABLESTABLE

THE RIGHT STRATEGY

álvarogonzález alorda

RESULTS

HIGH COMPETITION

low COMPETITION

UNSTABLESTABLE

THE RIGHT STRATEGY

álvarogonzález alorda

RESULTS

efficiency

HIGH COMPETITION

low COMPETITION

UNSTABLESTABLE

THE RIGHT STRATEGY

álvarogonzález alorda

RESULTS

PROCESSESefficiency

HIGH COMPETITION

low COMPETITION

UNSTABLESTABLE

THE RIGHT STRATEGY

álvarogonzález alorda

RESULTS

PROCESSESefficiency

TRANSFORMATION

HIGH COMPETITION

low COMPETITION

UNSTABLESTABLE

THE RIGHT STRATEGY

álvarogonzález alorda

STRATEGY

leadership

álvarogonzález alorda

@agalorda

Nowadays, there is no lack of managers, but a lack of leaders with the capacity to transform.

álvarogonzález alorda

collaboration

álvarogonzález alorda

Hey, your side of the boat is sinking!

álvarogonzález alorda

discipline

trust

TYPES OF COLLABORATION

álvarogonzález alorda

defensive

discipline

trust

TYPES OF COLLABORATION

álvarogonzález alorda

FOLLOW THE RULES

defensive

discipline

trust

TYPES OF COLLABORATION

álvarogonzález alorda

ARTIFICIAL HARMONY

FOLLOW THE RULES

defensive

discipline

trust

TYPES OF COLLABORATION

álvarogonzález alorda

ARTIFICIAL HARMONY

FOLLOW THE RULES

defensive

flow

discipline

trust

TYPES OF COLLABORATION

álvarogonzález alorda

álvarogonzález alorda

álvarogonzález alorda

álvarogonzález alorda

álvarogonzález alorda

álvarogonzález alorda

There is no human relationship that works without trust, whether it is a marriage, a friendship or a company.Jim Burke, CEOJohnson&Johnson

“”

álvarogonzález alorda

@agalorda

Every 60 seconds…

álvarogonzález alorda

@agalorda

Every 60 seconds…

álvarogonzález alorda

170 millions

FACE-TO-FACE CONVERSATIONS

álvarogonzález alorda

HIDING

álvarogonzález alorda

STABBING 2.0

álvarogonzález alorda

INEFFICIENCY

álvarogonzález alorda

@agalorda

Less email and more conversations.

álvarogonzález alorda

@agalorda

The quality of your leadership depends on the quality of your conversations.

álvarogonzález alorda

álvarogonzález alorda

EMPATHY

THE ARGUMENT

TYPES OF CONVERSATION

álvarogonzález alorda

FRUSTRATION

EMPATHY

THE ARGUMENT

TYPES OF CONVERSATION

álvarogonzález alorda

REJECTION

FRUSTRATION

EMPATHY

THE ARGUMENT

TYPES OF CONVERSATION

álvarogonzález alorda

REJECTION

EXPLOSIONFRUSTRATION

EMPATHY

THE ARGUMENT

TYPES OF CONVERSATION

álvarogonzález alorda

REJECTION

EXPLOSIONFRUSTRATION

INSPIRATION

EMPATHY

THE ARGUMENT

TYPES OF CONVERSATION

álvarogonzález alorda

@agalorda

To be inspiring is not to occasionally dazzle someone, like a deer caught in the headlights.

álvarogonzález alorda

@agalorda

Someone inspires you when that person moves you to change your habits and transforms who you are.

álvarogonzález alorda

tips TO IMPROVE THE ARGUMENT

• Identify the real purpose of the conversation.

• Design the key messages. Few and convincing.

• And back them up with facts and data.

álvarogonzález alorda

• Change your inner conversation.

• Avoid interruptions and listen ‘with your eyes’.

• Advance for as long as possible on common ground.

Tips TO develop empathy

álvarogonzález alorda

álvarogonzález alorda

@agalorda

Choose a pending conversation… and transform it into an inspiring one.

álvarogonzález alorda

@agalorda

Choose a pending conversation… and transform it into an inspiring one.

álvarogonzález alorda

ÁLVARO

Thanks.

González alorda

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