Consumer trends that will impact B2B marketing strategies: Prepare for the visual tsunami

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Although you might be in B2B marketing, I think you want to know about what's currently happening in the consumer world. There are definitely some early warning signs of trends that are coming your way... ---- Communication with motion Not so long ago, in March 2013 to be precise, Red Bull organized the Red Bull Crashed Ice Kinect– Digital World Championship. In this competition, Red Bull uses a Microsoft Kinect. This is just a first example we all know, of how people interact with technology today. There are more examples: Nike has Nike+, in which a smartphone app logs your exercise activities. You can then share your walking, running, or biking results with your friends on social networks. They now also developed "Nike Fuelband": it's another wearable electronic which looks like a wrist watch. Little lights indicated how much exercise you had that day, indicating if you reached your exercising goals for that day. ---- People want instant access to information The encyclopedia Britannica printededition stopped being printed after 200 years this year. That’s because people consume information differently today. Today, people want instant access to information. What's the weather going to be today? Where are the traffic jams? What's the name of this street? Instant access to information, that's what they want. That’s why you have Google Glass today and maybe an Apple iWatch in the future. Further down the road we have LCD contact lenses knocking on our door: researchers of the university of Ghent (Belgium) are working on LCD Contact Lenses which would display information on or retina when we need it. Crazy? maybe. But that's what they said of the first "Nokia Communicator". Who would carry that clunky brick in his pocket? Now we are all having large smartphones. ---- Disappearing user interfaces Bart De Waele (@netlash) recently pointed me out to this trend: buttons are disappearing. And it's true: we all now have tables and smartphones in which we expect these things to be "swipe" and "touch". Increasingly technology is removing the natural barriers we had before (keyboard and mouse). These old user interfaces are now replaced with touch, gesture, motion, and voice. We only have to wait before "odor" is added to that list. Oh wait, "odor" is already part of that list: Smell-O-Vision developed a small extension to your smartphone capable of releasing "odors". They claim it enhances the gaming experiences by adding e.a. gunpowder scents. Or you could send a text message that included a romantic perfume scent. Continue reading on my blog : http://www.b2Bmarketingexperiences.com

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Tom De Baere, 27/06/2013

Consumer trends that will impact you marketing strategies

PREPARE FOR THE VISUAL TSUNAMI

Red Bull Crashed Ice Kinect – Digital World Championship

EUSatcom Conference, June 2013, @tomdebaere

Apple iWatch? Google Glass

Instant access to information

Researchers University Ghent, Belgium

LCD Contact Lenses

EUSatcom Conference, June 2013, @tomdebaereDisappearing user interfaces

Wi-Fi based gesture recognition

CONTENT OVERLOAD

In 2011, every 60 seconds…

• 168 Million Emails

• 25+ hours Youtube

• 700.000 search queries

• 1.500 blog posts

• 13.000+ iPhone Apps downloaded

TODAY - SOCIAL MEDIA EXPLOSION

Source : Wikipedia

TODAY - SOCIAL MEDIA PHOTO SHARING, EVERY DAY

Source : KPCB

TODAY – HOURS YOUTUBE VIDEO’S UPLOADED EVERY 60 SECONDS

Source : Google

Life logging camera

ADVERTISEMENT OVERLOAD

200 million “Don’t Call”

86% skip TV Ads

44% unopened paper mail

99,9% banners not clicked

90% emails not opened

On-Line banner “blindness”

INCREASINGLY WE COMMUNICATE “NATURALLY”

90% OF ALL INTERNET TRAFFIC WILL BE VIDEO IN 2017

CDN’s will carry 51% of all internet traffic

Mobile devices take 55% of IP traffic

+66% CAGR mobile data traffic

VOD will triple by 2017

Source: Cisco VNI, 2013,

STREAMING VIDEO GOING GLOBAL

EVOLUTION OF LINEAR AND NON-LINEAR TV VIEWING (% OF DAILY VIEWING PER PERSON) (AVERAGE IN EU BIG 5)

Source: IHS – ScreenDigest: Cross-platform Television Viewing Time FY 2012Note: Forecast from 2012 // * 2020 forecast by EBU

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2020*0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

99.8% 99.5% 99.0% 98.1% 97.0% 95.7% 94.4% 93.0% 91.4% 90.1% 88.8% 87.6%82.4%

0.2% 0.5% 1.0% 1.9% 3.0% 4.3% 5.6% 7.0% 8.6% 9.9% 11.2% 12.4% 17.6%

Big 5 Linear average Big 5 Non-Linear average

FIXED LINE INTERNET TRAFFIC, PEAK PERIOD, US

Source: VPNstudy, 2013

INTERNET TRAFFIC, PEAK TIMES, EUROPE

Source: VPNstudy, 2013

MOBILE TRAFFIC, PEAK TIMES, US

Source: VPNstudy, 2013

MARKETING LESSONS

Provide instant access to your customers

Integrate visual communication into your tools

Start taking video very serious

Mobile is taking over the world

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