Competitive Strategies in International Search Placement

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© Copyright 2012, praxisnow.ie - 1

Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

INTERNATIONALSEARCH MARKETING

JOHN COBURNTel.: 01-

2360076Limerick 22nd March

2012

COMPETITIVE STRATEGIES IN

© Copyright 2012, praxisnow.ie - 2

Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

INTERNATIONALSEARCH MARKETING

10 COMPETITIVE STRATEGIES IN

(Otherwise known as )

DIGITAL

© Copyright 2012, praxisnow.ie - 3

Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

SEO STRATEGYIf you are far from the enemy, make him believe you are nearSun Tzu

1

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Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

SEO LONG-TAILW

EBSI

TE T

RAFF

IC

UNIQUE KEY-PHRASES

Prim

ary

Targ

eted

Seco

ndar

yTa

rget

edSource: Covario / NetConcepts

Bran

d-re

late

d

Non-Brand-related1 : 40

Exte

nded

© Copyright 2012, praxisnow.ie - 5

Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ieSource: Covario / NetConcepts

DISCRETE TARGETING METHODS

SHORT TAIL LONG TAIL

(& therefore simultaneous!)

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Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

GEO-TARGETEDLink Topology

2

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Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

Neighbourhood

Inbound Link Topology

.co.uk or generic: registered and hosted in UK

LIKE THIS!

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Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

Neighbourhood

Inbound Link Topology

NOTE: Not workable with a .ie domain

.co.uk or generic: registered Ireland and geo-located to UK

. . . OR THIS!

© Copyright 2012, praxisnow.ie - 9

Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

Neighbourhood

Inbound Link Topology

(STILL AT HOME)

With replication, carry-over of links is often overlooked

NOT THIS!

© Copyright 2012, praxisnow.ie - 10

Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

Neighbourhood

Inbound Link Topology

What many Irish Companies are doing:

NOTE: Can still compete for unique brands, geo-locator based terms and unique search phrases

. . . AND DEFINATELY NOT THIS!

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Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

SEPARATE WEBSITE PER TARGET GOEGRAPHY(or geo-located sub-domain)

3. . .AND LOGICALLY THEREFORE . . .

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Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

ADWORDS “QUALITY SCORE”THE NEW PPC LONG-TAIL4

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Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

THE “OLD” PPC LONGTAILBEHIND THE TIMES?

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Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

“NEW” PPC LONGTAIL“RELEVANCE”: A MORE USEFUL MODEL

RELEVANCE HIGHLOW

€ Low Quality ScorePoor Alignment / High Competition

Medium Quality ScoreLow CTR / (often) Low Competition

High Quality ScoreHigh CTR / Good Alignment

© Copyright 2012, praxisnow.ie - 15

Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

GOOGLE’S KEYWORD QUALITY SCOREDETERMINES HOW MUCH YOU PAY PER CLICK + WHERE YOU ARE RANKED

QUALITY SCORE SCALE

1 - 10

CTRRELEVENCE /

ALIGNMENT

LANDING PAGE

OTHERGOOGLE’S KEYWORD

QUALITY SCORE

Source: Google

© Copyright 2012, praxisnow.ie - 16

Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

HIGH VOLUME OF ORIGINAL CONTENT(written as you wish it to be read, then revisited for optimisation)

5

© Copyright 2012, praxisnow.ie - 17

Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

CAPTURE SALES LEADSWITH COMPELLINGVALUE PROPOSITIONS(on every “CATEGORY” page of your website)

6

© Copyright 2012, praxisnow.ie - 18

Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

MOST PREVALENT, BASIC

BINARY SALES PROPOSITION

HELLO CONVERT

INFORMATION-DRIVEN/ FACILITATION

RELATIONSHIP MANAGE

NEWSLETTERVISITOR

(One “all or nothing” value proposition)

Typical “campaign level” conversion rate = ?2%

© Copyright 2012, praxisnow.ie - 19

Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

CONVERT GROWLEAD CAPTUREHELLO

Not “Subscribe” | “Add to Newsletter” | “Enquiry Form”(What to do with % of other 98%)

SLIGHTLY MODIFIED (BUT STILL SIMPLE)

NON-BINARY SALES PROCESS

© Copyright 2011, praxisnow

.ie - 20

13 ways solid fuel heating can save money on your energy costs

GUIDE TO CUTTING YOUR ENERGY BILLS BY 25%

Scope for 20+ different, compelling value propositions on separate Landing Pages, targeting

separate buyer priorities at different stages in the purchase

process or by user type

CASE STUDYOriginal

CASE STUDYConcept

• READ ON SCAN• RELEVANT RIGHT NOW

• EASY TO REQUEST• INSTANT GRATIFICATION

• TO THE POINT• HIGHLY VISIBLE

© Copyright 2012, praxisnow.ie - 21

Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

SPECIAL AIRLINE INDUSTRY REPORT:

Carbon Footprint Reduction Planning in the Airline Industry

CASE STUDYPosition Above Fold

© Copyright 2012, praxisnow.ie - 22

Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

Special Report: Carbon Footprint Reduction Planning in the Airline Industry

CASE STUDYPosition Above Fold

Alternate

© Copyright 2011, praxisnow

.ie - 23

What’s the Capture Value

Proposition?

CASE STUDYOriginal

© Copyright 2011, praxisnow

.ie - 24

CASE STUDYConcept 1

Keeping it Simple

Keep it simple – get more detailed information later in the process

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.ie - 25

CASE STUDYConcept 2

Keep Free Trial as is

Ireland’s leading supplier of easy to use bookkeeping software for small and medium businesses

21 things you need to know about the new tax changes for 2012

Add a compelling, campaign-support

page-level value proposition for lead

capture without need for a trial (prospect

may not be ready or have time to trial – yet.

© Copyright 2012, praxisnow.ie - 26

Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

CASE STUDY1. Engage2. Capture

?

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Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

AFFORDABLE ERP:21 ways to reduce the cost of running your enterprise using SaaS processes.name:email: DOWNLOAD

CAPTURE WITHOUT COMMITTING TO TRIAL

Video DemoPLAY

ENGAGE

CASE STUDY1. Engage2. Capture

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.ie - 28

Get our exclusive free guide to leveraging the power of your brand

CASE STUDYConcept

Online Shop

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Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

MAP YOUR ONLINE SALES PROCESS(point of 1st contact to point of conversion. Lifecycle management)

7

© Copyright 2012, praxisnow.ie - 30

Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

MAPPING THE

ONLINE SALES PROCESS

© Copyright 2012, praxisnow.ie - 31

Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

FOCUS ON “CONVERSION”With Value Proposition Alignment8

© Copyright 2012, praxisnow.ie - 32

Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

CONVERSION TIPPING POINT

NO SALE SALEVISITOR QUALITY

POOR QUALITY/ IRRELEVANT

HIGH QUALITY/ DIRECTLY RELEVANT

98% 2%

A “Quality Visitor” is not just the person who is ready to buy now.

NOT READY TO BUY YET(BUT WILL BUY IN TIME)

© Copyright 2012, praxisnow.ie - 33

Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

OPENING THE DOOR

LEAVE CONVERT98% 2%Determined by traffic quality

EXCHANGEANONYMOUS IDENTIFIED

On the basis of aCOMPELLINGValue Proposition

38%

60%

Let’s say

30%May never convert

30%Convert over time

=x15conversion improvement

© Copyright 2012, praxisnow.ie - 34

Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

WHO ARE THEY? (I)

PRODUCTION

ENGINEERING

IT

EXECUTIVE

FINANCE

END USERB2B

ANY INFLUENCER TYPE% SALES PROSPECTS IN RESEARCH MODE (NOT YET READY / WILLING / ABLE TO BUY)

RELATED BUT DIFFERENT NEEDS

DAUGHTERFATHER

SISTER

BROTHER

SON

MOTHER

HUSBANDWIFE

PLAYERSUPPORTERetc...

B2C[ ]

© Copyright 2012, praxisnow.ie - 35

Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

WHO ARE THEY? (II)ANY INFLUENCER TYPE + ...

ANY STAGE IN PURCHASE PROCESS

DECISION

ASSESSMENT

BUSINESS CASE

AWARENESS

TCO

DISCOVERY

[ ]

© Copyright 2012, praxisnow.ie - 36

Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

HOW BIG IS THIS SEGMENT?

A FUNCTION OF:

HOW TRAFFIC WAS GENERATED: Targeted eMail V Bulk, untargeted Key-phrase targeted SEO V unqualified traffic Managed Social engagement V Viral ‘novelty’ Targeted Advertising V General Advertising

[ ]

© Copyright 2012, praxisnow.ie - 37

Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

LEVERAGE THE NEW GOOGLE ANALYTICSEvent tracking

9

© Copyright 2012, praxisnow.ie - 38

Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

ONLINE SALES PROCESS

ANALYTICS

VISITOR TRAFFIC(Quality & Source)

SPLIT TESTING METRICS

ACCESS TO CONTENT

CAPTURE RATIOEG. (VIEWS:REGISTRATIONS)

LANDING PAGE VIEWS

DOWNLOADS

“EVENTS”

FRONT-END CONVERSION RATIO

CAPTURES:CONVERSIONS

ACCESS TO LEVEL 2 (development) CONTENT

(email-triggered)

ENGAGEMENT

LINKING BACK-END TO FRONT-END

SALES FUNNEL

BACK-END CONVERSION RATIO

FRONT-END:BACK-END

© Copyright 2012, praxisnow.ie - 39

Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

IS WEBSITE PURPOSE IS CLEARLY DEFINED?MEASURE PURPOSE ACCOMPLISHMENT

10

© Copyright 2012, praxisnow.ie - 40

Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie

INTERNATIONALSEARCH MARKETING

JOHN COBURNTel.: 01-2360076

Email: jcoburn@praxisnow.ie

Limerick 22nd March 2012

COMPETITIVE STRATEGIES IN

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