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Chad Huseby is a 28-year-old Branch Manager at Servus Credit Union ($12B) in Delburne, Alberta, Canada. This is his Finalist presentation that he gave in San Diego, California as part of the 2013 CUES Next Top Credit Union Exec competition.
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ChadHusebyBranch ManagerServus Credit UnionDelburne, Alberta, Canada
2
2013 CUES Next Top Credit Union ExecChad Huseby, Servus Credit Union
Servus Credit Union builds a better world - one member at a time.
Where it all began….
CSR matters.
Impacts of Positive Policing
• Sergeant implements monthly quota for # of positive tickets handed out monthly
• Builds rapport with youth and adults
Return on VALUE• 12 Months in
existence.
• 300+ tickets issued.
• Average MFQI 4.9/5
Future of
Positive Ticketing
• Increase the # of participating branches and police departments.
• Bolster the “ROV”.
• Build stronger communities and a better world one positive ticket at a time!
Thank you!
#VOTEFORHUSEBY@HUSE59
Q&A with
Chad
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