Business Process Improvement plan - SQL

OPIM 5272 Business Process Project

Team Ruchi Karania, Nupur Gandhi, Muniba MasoodRomit Patel, Harsh Chheda, Liz GendreauRuby Lu

Agenda

• Business Problems• Recommendations• Entity Relationship Design• Database Design• Queries and Outputs• Conclusion

Business Process Issues

Big project awareness meeting

Unstandardized intake from

partners

Unclear timeframe of returning deliverables

Current Process

Recommendations

Cut the initial awareness meeting down to a few select individuals who can more precisely identify the technology impacts for a specific project

Small awareness

project meeting

Responsible list

Standardized intake forms

Enforce timeframe

commitment

Centralized database for

project managers

Maintain a list of individuals responsible for assessing impact to each area, so the project manager does not have to rely on asking co-workers who to contact and what the estimate intake process is

Standardize the intake forms to request the same data for every IT area, rather than different forms with different data. Store the project intake request data in a centralized location

Store project estimates and assumptions for each IT area in a centralized location, which can be accessed by project managers and used to more accurately estimate future projects

Create and enforce timeframes for returning estimates to project managers

Process Improvement

Entity Relationship Design

Project

Sponsor

Enterprise Project

ManagerEmployee

Application Owner

Project Estimate

IT Departments

Application / Business Sr.

Leader

0:M1:1

0:M 0:N

1:1 0:M

0:N

1:M

1:1

0:M

0:M 0:1 0:M 1:1 1:1 0:M

0:N0:M

1:M 0:1

1:M 1:1

1:1

1:M

1:1

0:M

Database DesignG6_EMPLOYEES

EMP_ID (PK) DEPT_ID (FK) FIRST_NAME LAST_NAME EMAIL PHONE

G6_SPONSOR SPONSOR_ID (PK) EMP_ID (FK)

G6_PROJECT PROJECT_ID (PK) PROJECT_MANAGER_ID (FK) SPONSOR_ID (FK) START_DATE PROJECT_TYPE END_DATE STATUS

G6_IT_DEPARTMENTS DEPT_ID (PK) DEPT_NAME SRLEADER_ID (FK)

G6_SRLEADER SRLEADER_ID (PK) BUSINESS_GROUP EMP_ID (FK)

Table Data

Database DesignG6_ENTERPRISE_PM

PROJECT_MANAGER_ID (PK) EMP_ID (FK)

G6_APPOWNER_PROJECTESTIMATE ESTIMATE_ID (FK) APPOWNER_ID (FK)

G6_PROJECTESTIMATE ESTIMATE_ID (PK) PROJECT_ID (FK) COST_ESTIMATE ASSUMED_RD ASSUMED_SD ESTIMATE_ED

G6_APPOWNER APPOWNER_ID (PK) EMP_ID (FK) DEPT_ID (FK)

G6_APPOWNER_PROJECT PROJECT_ID (FK) APPOWNER_ID (FK)

(PK)

(PK)

G6_SRLEADER_PROJECT PROJECT_ID (FK) SRLEADER_ID (FK)

(PK)

Table Data

Queries

• For open projects, which application owners have not submitted estimates?

• For a given project, how many application owners are impacted?

• How many days on average, maximum, and minimum is it taking to get estimates for a specific project?

Outputs

• Demonstrate in vPC

Queries

• Which of the IT departments is impacting the project the most in terms of volume or dollar amount?

• For a given business sponsor, which senior leaders are they interacting with for all their projects?

• How many of each project type are there, ordered from highest to lowest?

Outputs

• Demonstrate in vPC

Queries

• For closed projects, what’s the total cost estimate for each project?

Outputs

• Demonstrate in vPC

ConclusionProblems Solutions