Business Communication & Mahabharata
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- 1. Business Communication II Group Members Pritam
Pandey-2014205 Rachna Verma-2014215 Sankalp Jangam-2014252 Shaily
Sharma-2014259 Alexis Rousselin-2014346 Maxime Ricard-2014349
- 2. Shooting Birds Eye Lessons learnt:- Understand the holistic
perspective. Guidelines:- Decipher what the customer really wants.
Understand the stated and latent needs. Correlate the statements
preceding the question. Say what you do, and do what you say!
- 3. The Mothers Promise Lessons learnt:- Dont act or say until
you know the whole situation. Guidelines:- Avoid being judgmental
Choose the right time. Be willing to compromise Emphasize with
others
- 4. The Game of Dice Lessons learnt:- Pay attention to body
language and dont forget you ethics in business communication.
Guidelines:- Words can lie not body. Listen it dont hear it. Put
aside your ego while making decisions.
- 5. JAI SHRI KRISHNA