Building an Internet Strategy for Business in the Digital Age

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This is the presentation from the 1st Quarter of the ISBDC Business in the Digital Age Series. It covers Google Rules, formulating a strategy for business online, and more...

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Building an Internet Strategy in the Digital Age

Essentials for Online

Did You Know? Over 8 Million Views of 3 different versions

Don Schindler Senior Digital Strategist

The Interactive Classroom Bringing Web 2.0 to the lecture series

What do you want to learn today?

Stop Me.

Ask questions. If you want to do it, let’s

do it.

72.5 % online of total US population in 2008 That’s 220,141,969 people

Generations differ when it comes to doing stuff online

Email Search

Getting News

Health Related

Social Networking

Job Searching is going through the roof

USA Today Poll

People Move Fast Instant Gratification

Instant Response

Instant Exit

Business Moves Slower Committee Planning

Scripted Communication

Calculated Moves

You can move at the speed of digital Some would say you have to

Get A Plan

Normal Marketing Plan Stick to it

Business Goals Audience

Competition Strategy

Tactics Measurement

Adjustment

The Puppy Analogy

Thanks for the free puppy

Now how much is this really going to cost me.

Internet Marketing Strategy The basics

Central Hub

What used to be a website is now a mother ship

Internet Marketing Strategy The basics

Social Network

The internet is and always will be a social network

Internet Marketing Strategy The basics

Google Rules

Learn search engine language and speak it fluently

GoogleYahoo!MicrosoftAOLAsk

Internet Marketing Strategy The basics

Ads aren’t dead

You just need to say relevant things to people who really care

PAID RESULT

PAIDRESULT

Internet Marketing Strategy The basics

Central Hub

The essentials for your mother ship

Central Hub Your Base of Operations

Domain Name Game

Know Keywords that are important Buy URLS that make sense to your

business

Valparaisojewelry.com Valparaisopearls.com

Valparaisorubies.com

Central Hub Your Base of Operations

Where’s the banana?

Your Call-to-Action (Conversion Point) should be obvious.

Buy Now, Email Address, Phone

Central Hub Your Base of Operations

Simple Design

F-Design or how we read and interact on the web.

People don’t really read –

they scan.

Click here for more information

Central Hub Your Base of Operations

Contact Who?

EVERY PAGE! Use a form, address, map, phone, and/or chat.

Central Hub Your Base of Operations

People expect a lot

Treat your website like a media property with Good Story and Personality

[click image]

[click image]

[click image]

Central Hub Your Base of Operations

Up-to-date info & feedback

Blogs allow for interaction and thought leadership online

RSS news feeds for up-

to-date info [click image]

Central Hub Your Base of Operations

Widgets & Apps

Widgets and Web Apps are like useful tchotchkies

Web App for Jewelry –

Name that Jewel (rates your knowledge) gives score, teaches users and easy to add to site

[click here for more examples]

Central Hub Your Base of Operations

Social Bookmarking

Give people an easy way to share your website with their friends or coworkers

Links you should know:

www.delicious.com

www.addthis.com

www.reddit.com

Central Hub Your Base of Operations

Analytics

Unique Visits Bounce Rate

Top Landing Pages Top Exit Pages

Referrals Tracking URLs [click on the image]

Marketing Strategy The basics

Google Rules

Learn search engine language and speak it fluently

GoogleYahoo!MicrosoftAOLAsk

Google Rules Learning to Speak Search Engine

What do search engines like?

It all comes down to TRUST.

If you are who you say you are then you are OK.

Google Rules Learning to Speak Search Engine

Search Engine Optimization?

URL

Title Tags Meta-Tags Headings Keyword Density Text vs. Images

Google Rules Learning to Speak Search Engine

Finding Keywords

Exploring keywords via free Google tools

[click on the image]

Sitemap

Google wants to read and understand your website quickly. Please make sure you help it.

Sitemap Builder

Google Rules Learning to Speak Search Engine

Google Rules Learning to Speak Search Engine

PageRank

How does Google rank my page?

Google Rules Learning to Speak Search Engine

Link Juice

Sites “voting”

for each other. You should know what to look for and what to avoid.

Google Rules Learning to Speak Search Engine

Internal Link Juice

Be careful how you pass it along

Google Rules Learning to Speak Search Engine

How do you show up in SERP Directory?

Be listed in as many local directories as you can find.

Google Rules Learning to Speak Search Engine

Spying on the competition?

How to find out what the competition is doing and how they got there.

[click on the image]

Internet Marketing Strategy The basics

Social Networking

How to engage your customers both online and off

Social Networking Be a Chatty-Kathy

Why?

Because that’s where people spend time engaging

Because it can help you understand their needs

Because people are getting used to having virtual conversations

Because it can help your SERP

Social Networking Be a Chatty-Kathy

I would post videos on YouTube of my small business that my audience might find interesting

How do I rate jewelry? What I look for when evaluating diamonds?

Social Networking Be a Chatty-Kathy

A Page for your jewelry business

A Group for your Jewelry Association

Social Networking Be a Chatty-Kathy

Lots of chatter –

how to use it effectively?

Search for jewel lovers, connect to people locally

[click on the image]

Social Networking Be a Chatty-Kathy

Your rolodex online that can be shared with anyone you connect to…but you can also look at theirs and see easily how you might have a mutual friend.

[click on the image]

Social Networking Be a Chatty-Kathy

Ning and etc…

Starting your own social network.

Jewelrylovers.com

to

facilitate discussions, post videos, and have a blog. [click on the image]

Social Networking Be a Chatty-Kathy

Forums/Blogs

Participation in forums and leaving comments on blogs is a good way to find out what’s going on in your industry and becoming a trusted expert

Social Networking Be a Chatty-Kathy

Reviews

There are plenty places to leave good reviews and get bad ones. Google Maps also has reviews on your business.

Social Networking Be a Chatty-Kathy

Alerts

Make sure you know what your brand name is doing online with monitoring Search Tools.

Internet Marketing Strategy The basics

Ads aren’t dead

You just need to say relevant things to people who really care

PAID RESULT

PAIDRESULT

Ads Aren’t Dead Right Audience, Right Time, Right Ad

Google Adwords

& Yahoo! Smart Ads

Do it yourself can cost you money with “stupid”

tax.

Ads Aren’t Dead Right Audience, Right Time, Right Ad

Research Your Audience

Know and verify where your target audience is online.

Ads Aren’t Dead Right Audience, Right Time, Right Ad

Make an Attack Plan

Set your spending limits –

set your ROI –

know

how to measure your goal conversions.

Ads Aren’t Dead Right Audience, Right Time, Right Ad

Start Small and Test

Don’t BUY broad terms with high CPC!

Language Testing –

Keyword

Testing –

Placement Testing – Spend Testing

Ads Aren’t Dead Right Audience, Right Time, Right Ad

Measure for ROI

Figure out your ROI for every ad placed.

Ads Aren’t Dead Right Audience, Right Time, Right Ad

Optimize and Adjust

With all your testing done, optimize all campaigns that are converting. Best keywords, best language, best page conversion, best ROI spend.

Ads Aren’t Dead Right Audience, Right Time, Right Ad

Integrate with Traditional

Don’t forget that there are a lot of people offline. Everything should match and work together. BUT…

Things You Learned Today –

PLAN! The basics

Central Hub Highlight –

Where’s your banana?

Social Networking Highlight –

Social Networking is for you and your business

Google Rules Highlight –

Your URL, title tags, keywords are important

Ads Aren’t Dead Highlight –

Be smart and start small

MediaSauce has many ways to help

-

Consulting Time -

Branding

-

Web Design -

Video, 3D & Animation

-

SEO & PPC -

Social Media Specialists

-

Traditional Media

Click on the image to see our flickr stream

Free Puppy Checklist

1. Revisit Marketing Plan 2. Check my website for the Basics

3. Read/Research or Hire an “Experienced”

Person

4. Get A Digital Plan in Place

Experienced Gunmen For Hire

Talk to the Sauce

Opportunities Assessment –

What are your opportunities online and how to reach them

Project Blueprint –

Just need a tactical piece of the pie

like website or video or both

Digital Blueprint –

Full blown marketing plan including all the essentials as well as how to execute

Don Schindler Senior Digital Strategist

How to get a hold of me

don.schindler@mediasauce.com

Twitter: donschindler

IM: donissauced

Cell: 317.496.2334