Balanced Score Card

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- Functions of score card- How to implement score card- How score card conduct- Examples of how score cards are used in finance, government & hospital

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SCORE CARD

• To measure the company’s Worker’s performance

• A method for Human Resources to position itself as a strategic planning partners with line managers and executives in the organization

• Navigator to competitive success

• Balanced Scoreboard will help you evaluate performance of HR managers and find solutions to problems

The Functions of Score Card:INTRODUCTION

• Cost per hire• Turnover cost• Turnover rate• Time to fill• Length of employment• Training and development• Salaries, compensation

and Bonuses• Cost effectiveness

INTRODUCTIONAnalyzing Scorecard helps by giving answers to:

Define HR activities that provide the critical deliverables (such as high-talent staffing or a retention initiative)

How to Implement Score Card:

Identify the critical deliverables for Human Resources

Identify HR's customers (for the deliverables)

Conduct a cost-benefit analyses of activities that provide deliverables.

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• Looking for ways to measure performance in the organisation of the future• E.g. KPI (Key Performance Indicator)

• Help companies translate and implement strategy• E.g. Operational scorecard to manage

performance

How’s Scorecard Conduct?

• Potential to develop it into a strategic management system, its next development, which added most values to organizations• E.g. Number of activities per function

• Alerting managers to areas where performance deviates from expectations, they can be encouraged to focus their attention on these areas, and hopefully as a result trigger improved performance within the part of the organization they lead

• Translating the vision into operational goals

•How’s Scorecard Conduct?

• Communicating the vision and link it to individual performance

• Business planning; index setting

• Feedback and learning

Examples of How Balanced Scorecards

are Used in FINANCE

Examples of How Balanced Scorecards are Used in

GOVERNMENT

Examples of How Balanced Scorecards are Used in

HOSPITAL

Credit Card Company Balanced Score Card Example

Regional Airline Balanced Score Card Example

THE END