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How to avoid failure in managing IT projects. Lessons learned.
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A brief guide to
IT Project Management
Prof. Dr. Frank Habermann
© Prof. Dr. Frank Habermann
Computer Associates Study (2007)KPMG Survey (2005)Information World Report (2004)Oxford Study (2003)The Robbins‐Gioia Survey (2001)The Conference Board Survey (2001)The Chaos Report (1995)The OASIG Survey (1995), etc.
… as well as own consulting experience
According to numerous studies …
… a significant number of IT projects fail
Picture Source: geekandpoke.typepad.com/geekandpoke/images/2007/08/10/ch62.jpg
… even if some people maintain the contrary
Picture Source: geekandpoke.typepad.com/geekandpoke/images/2007/08/10/ch62.jpg
© Prof. Dr. Frank Habermann
When do we call a project a success?
© Prof. Dr. Frank Habermann
When do we call a project a success?
on time on budget on quality
A brief checklist for avoiding IT project failure
Before you start your project …
… you should be aware thatBusiness and IT do not just look differently…
… they actually live in different worlds…
… they have their conflicts of interest
… and do not even speak the same language!
Twix!
Raider!
So, find common tools to enable better understanding …
… in order to avoid inconsistent solutions …
… as well as unpleasant misfits
I cannot overemphasize this point!
Most important: Assign a project manager who knows what s/he is doing
A person who is not occupied…
http://www.theofel.de/archives/2005‐08‐12‐information‐overload‐oder‐sofa‐overload.jpg
… who knows how to involve the right people
… who uses resources efficiently …
… and won‘t overload the project!
Always have a clear target …
… and a realistic time frame!
http://sahralu.files.wordpress.com/2009/09/um_d‐maljkovic_gr.jpg
… and don‘t forget to include some buffer!
Understand the complexity of your business …
…particularly the hidden and informal aspects!
A well‐structured project plan helps to keep track …
… and to set the right focus!
Ensure direct access to the relevant leaders …
… and escalate things, if needed!
Define clear and visible milestones …
TESTINGCOMPLETED
… and celebrate your successes!
Watch your scope … it tends to creep away
For expertise, always ask the right persons …
… guys who really share your goals and interests …
Hi, my name is Sly! I am the Sales
Director of Augur. Oursoftware will solve all
your problems!
… otherwise you might get on inhospitable terrain
Stay away from unripe products …
… otherwise… well, you know
Start communicatingyour project in early phases …
… and properly manage expectations!
Allow sufficient time for testing (your users are no dummies)
For any case: have a plan B
… and take care of vour project after going‐live
Contact info
Business:Prof. Dr. Frank HabermannBecota – The Berlin Consulting & Talent Associationfhabermann@becota.com
Academic:Prof. Dr. Frank HabermannBerlin School of Economics & Lawfrank.habermann@fu‐berlin.de
© Prof. Dr. Frank Habermann
Checklist: http://genesys11.com/lessonsfrombabel/wp‐content/uploads/2009/03/choice_checkmark.jpgFormula 1: http://www.f1fanatic.co.uk/wp‐content/uploads/2007/06/britishgrandprix_silverstone_start_2006_2.jpgDevil & Angel: http://www.halloweenlane.com/media/catalog/product/cache/1/image/Donald & Duffy: http://ok3.org/media/wp‐content/uploads/2007/12/donald_daffy1024.pngRaider & Twix: http://www.karriere.de/mediadatabase/mobbing_streit.jpgAliens: http://jarodrosello.com/blog/wp‐content/uploads/2009/11/Misunderstood‐tshirt‐design‐300‐dpi‐816x1023.jpgLemon & Kiwi: http://www.gruber.vc/wp‐content/uploads/2008/12/gegensaetze.jpgUseless Cup: http://glx.com/gallery/blender/useless_cup.jpgBridge: http://shipitontheside.com/wp‐content/uploads/2009/01/mistake‐bridge.jpgHomer: http://desenchufados.net/wp‐content/uploads/2008/06/homer‐en‐la‐nuclear.jpgOverloaded Desk: http://jerryfahrni.com/wp‐content/uploads/2009/08/info_overload.jpgTeam: http://bernetblog.ch/wp‐content/uploads/2007/07/team.jpgRubber hits the road: http://deuelco.files.wordpress.comIndian Truck: http://upload.wikimedia.org/wikipedia/commons/6/6a/India‐Truck‐Overload.jpgGolf: http://cdn‐viper.demandvideo.com/media/51fef709‐2f35‐44c7‐afb6‐18d8388cab4f/jpeg/Hourglass: http://champinside.files.wordpress.com/2008/10/hourglass.jpgAirbag: http://www.goldwing.de/bilder/airbag/airbag3.jpgMall: http://farm1.static.flickr.com/204/495355673_9fddb14aaf_o.jpgIceberg: http://www.inhishandscounseling.org/iceberg%20photo%20with%20underwater%20extension.jpgSign: http://evilcowtowninc.files.wordpress.com/2009/11/confused.jpgTheater: http://www.brain‐factory.ch/wDeutsch/images/FokusRampenlicht.jpgStairway: http://www.lieberh.net/resources/DSC03415_raw_a.jpgLightening: http://farm1.static.flickr.com/139/325873915_0742045c44_o.jpgMilestone: http://upload.wikimedia.org/wikipedia/commons/archive/b/b3/20090317232858!Madagascar_milestones.jpgParty: http://kostueme24.com/kostueme/images/6‐342401_15.jpgSnail: http://www.salzburg.gv.at/weinbergschnecke_pixelio.jpgNerd: http://advocatesstudio.files.wordpress.com/2009/11/nerd.jpgSharK: http://www.horizont.net/kreation/pics/2175‐org.jpg (SPD)Penguin: http://www.freakingnews.com/pictures/27000/Misplaced‐Penguin‐‐27015.jpgUnripe Fruit: http://farm3.static.flickr.com/2262/2260520046_a3ef9d0258_b.jpgToilet: http://www.lowcostbathrooms.com/bathroom‐suites‐111/balterley‐bathroom‐suites‐228614341/balterly‐cube‐bathroom‐suite‐228614467/Child: http://davidcoethica.files.wordpress.com/2009/04/boy20shouting.jpgJack in the Box: http://www.ibelieveinadv.com/commons/123fleursjack.jpgCrash Test: http://www.erdgasfahren.ch/fileadmin/user_upload/01_News/Pressebereich/Pressedownloads/Sonstige/Zafira_Crash_Test.jpgHarold Lloyd: http://colinmulhern.files.wordpress.com/2009/12/2‐harold‐lloyd.jpgChicken: http://media.photobucket.com/image/poor%20chick/Shirleyms00/Winter/WINTERSNOWCHICKEN.jpg (Harold Davis)
References: credits to the people who took these great pictures!
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