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4 men are buried up to their necks in the ground. Between A and B is a brick wall. They cannot move and are buried in a straight line. So A & B can only see the wall, C can see B, and D can see B & C.

They all know that between them they are wearing 4 hats, 2 x black and 2 x white, but they do not know what colour they are wearing. To avoid being shot one of them must call out the colour of their hat. If they get it wrong, everyone will be shot. They are not allowed to speak and have 10 minutes to figure it out.

After 1 minute, one of them calls out. Question: Which one of them calls out? Question: Why is he 100% certain of the colour of his hat?

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Innovation in the community sector

Lisa Harvey

Welcome

• AGENDA

– Innovation

– An Innovation Process

Innovation / 'Ιnə'vəΙ∫ən / n.

the act of introducing something new or different.

• Making something new

• Making existing things do something new

• Doing things in a new way

“Just as energy is the basis of life itself, and ideas the source of innovation, so is innovation the vital spark of all human change, improvement and progress.” Ted Levitt, former editor, Harvard Business Review

Why do we innovate

• We innovate for the creative challenge

• We innovate to pursue a cause

• We innovate to solve an immediate problem

Innovation at Energetica

• “We think and imagine, to create, innovate and adapt”

Advantage Service Desk

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Our website is performing well. Lots of visitors. Intersting contet is important and we must keep

The Innovation Process

Wait for inspiration

Structured Innovation

Creative Problem Solving

Innovation is a process

• Find the purpose• Create• Select• Go

Find the purpose

• Standing still is the fastest way of moving backwards in a rapidly changing world. Lauren Becall

Find the purpose

• Create your hit-list

• I can’t, we don’t, we should

• This is about purpose, not problem. – Why is there a need to innovate here? – How will this contribute to our cause?

Create

• “I pressed down on the mental accelerator. The old lemon throbbed fiercely. I got an idea." P G Wodehouse

Create – set the scene

• Creativity requires a safe environment• Be free of constraints• Loosen up your minds

– Word sentences: LINKS• Laughter inspires new kindred spirits.• Lost intern now knits sweaters.• Lastly I noted knife sharpeners.

Create – Stimulate thinking

• Random stimuli– Select a word at random and apply

• Mind maps

• Beginning and end

Create

• Be Provocative• Provoke a new idea

Create

• A blind beggar had a brother who died. What relation was the blind beggar to the brother who died? (Not brother)

• Challenge assumptions and facts

Create

• There are three lights in a windowless room and 3 switches on the outside. You can enter the room only once. How do you tell which switches work which lights.

• Think beyond the obvious.

Create

• I am in a balloon off the coast. I have two bottles, one is full and one is empty. I drop them both over the side. Which one hits the ground first?

• Is the question you are answering the one that was really asked?

Create

• Apply IT– Databases– Office macros– XML– Podcasts– RSS– Web interface– SKYPE– Managed services

– Templates– Intranet– SAAS– PDA– Blog– E-commerce– VOIP– Telephony

Select

• Harvest your ideas– Specific ideas– Beginnings of ideas– Concepts and approaches

• Select– What do you want to eat today?– Select from the “buffet of ideas”

Select

• Exhilaration is that feeling you get just after a great idea hits you and just before you realise what's wrong with it." Anonymous

• Fit to constraints– Cost– Legality

• Tailor for your organisation– Resources– Capacity for change

• Strengthen• Fault correction

• Pitch• Plan• Manage• Assess

Vision is not enough, it must be combined with venture. It is not enough to stare up the steps, we must step up the stairs.

Vaclav Havel

www.energetica.com.au

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