7 Habits of Highly Effective Organisations

SEVEN HABITSofHIGHLY EFFECTIVEOrganisations

Elabor8

Erwin van der KooghPrincipal Consultant

Erwin van der Koogh | Elabor8 | @evanderkoogh

What has Agile achieved?

No seriously..

Maybe we fixed IT departments…

Image © Trammell Hudson https://www.flickr.com/photos/osr/

But have we fixed organisations?

Image © Nicola https://www.flickr.com/photos/15216811@N06/

So have we fixed organisations?

Image © Nicola https://www.flickr.com/photos/15216811@N06/

Not always..

So what is a highly effective

organisation?

One that is prepared for the realities of the 21st century

Image © John Shepherd https://www.flickr.com/photos/johnrobertshepherd

Massive Uncertainty,

Unpredictability & Complexity

Image © Will Ockenden

Complicated

Complex

“An environment where cause and effect are only obvious in hindsight, with unpredictable, emergent outcomes.”

Complex Environment:

From Scaling Efficiency

Image © https://www.flickr.com/photos/guysie/

To Scalable Learning

Our current organisations

Anti-fragile

“The only competitive advantage left in the 21st century is adaptability.”

- William Gibson

The future is already here. It is just not very evenly

distributed

7 Habits

People

1Trust People

Do you get to decide…

Where you work?

When you work?

How you work?

With whom you work?

On what you work?

Do you…

Have a Company Credit Card?

?Why not?!

Valve Software

One of the most profitable businesses/employee

Morning Star

Recommended Reading

1 Trust People

2Tolerate Embrace Failure

I have not failed. I have just found 10,000

ways that won’t work

Thomas Edison

Image © https://www.flickr.com/photos/besz/

I've missed more than 9000 shots in my career. I've lost almost 300

games. 26 times, I've been trusted to take the game winning shot and missed. I've failed over and

over and over again in my life. And that is why I succeed.

Michael JordanBy Diegoestefano97 (Own work) [CC BY-SA 3.0]

Anyone who has never made a mistake has never tried

something new

Albert Einstein

Failure Cake @ Spotify

Recommended Reading

1 Trust People

2 Embrace Failure

The Organisation

3Be Brutally Honestwith yourself

First Digital Camera

Invented by Eastman Kodak

In 1975

VS.Mail DVDs Streaming

Consumers value the simplicity Netflix has always offered and we respect that. There is a difference between moving quickly — which

Netflix has done very well for years — and moving too fast,

which is what we did in this case.

Reed Hastings

Recommended Reading

1 Trust People

2 Embrace Failure

3 Be Brutally Honest

4Allow Autonomy At All Levels

The tactical result of an engagement forms the base for new strategic decisions because

victory or defeat in a battle changes the situation to such a degree

that no human acumen is able to see beyond the first battle.

Helmuth Moltke the Elder

“A military doctrine where commanders give subordinate leaders a clearly defined goal instead of a detailed order.”

Auftragstaktik:

Alignment)&)Autonomy)

Alignment False dichotomy!

Do what I say!

Autonomy

Do whatever

Source: Stephan Bungay. Image © Hendrik Kniberg

Alignment)enables)Autonomy)

High Alignment

High Autonomy

Build a bridge!

Micromanaging organization

Indifferent culture

Entrepreneurial organization

Chaotic culture

Authoritative organization

Conformist culture

Innovative organization

Collaborative culture

We need to cross the river

Figure out how!We need to

cross the river

Low Alignment

Low Autonomy

Hope someone is working on the river problem…

Source: Stephan Bungay. Image © Hendrik Kniberg

Svenska Handelsbanken is one of the best

banks in the world

Svenska Handelsbanken is one of the most efficient

banks in the world

Svenska Handelsbanken is one of the most profitable

banks in the world

Svenska Handelsbanken has the most loyal customers of

the banks in the world

But..Erwin van der Koogh | Elabor8 | @evanderkoogh

Svenska Handelsbanken has no

budgets

sales targets

bonuses

matrix structure

Svenska Handelsbanken has

only 3 levels of management

The Branch is the Bank

Jan Wallander - Former CEO of Svenska Handelsbanken

Recommended Reading

1 Trust People

2 Embrace Failure

4 Create Autonomy at all Levels

5Think Big, Stay Small

In 1989 Kodak had a market cap of $30B with 150,000 employees

When Instagram was sold for $1B it had 11 employees

When WhatsApp was sold for $19B it had 55 employees

W.L. Gore & Associates

Recommended Reading

1 Trust People

2 Embrace Failure

5 Think Big, Stay small

What you do

6Simplify All the Things

Simple Rules Complex Behaviour

Expense policy at Statoil

8000+ Nurses800+ Teams45 Admin1 Manager (CEO)

Recommended Reading

1 Trust People

2 Embrace Failure

6 Simplify all the Things

7Relentless Customer Focus

Audience Participation

Q: What are typical customers of Facebook?A: Advertisers

Q: What does that make us?A: The Product

Recommended Reading

1 Trust People

2 Embrace Failure

6 Simplify all the Things

7 Relentless Customer Focus

All Together Now

The 21st Century Organisation is..

A Decentralised Network of

Autonomous, Cross-Functional,

Self-organising Teams Focused on the Customer

Wait a minute…!

Cross-Functional…

Self-Organising…

Teams…

Focus on Customer…?

We are all experts

You have a choice

Scale Agile Process in IT

Or join us & bring management thinking into the 21st Century

Slides: http://slideshare.com/evanderkoogh/7habits

Books: http://21stcenturymba.com/7habits

7 Habits of Highly Effective Organisations

Business

Seven Habits of Highly Effective Bloggers

7 Habits of Highly Effective Families

Abida Mahmood (Seven Habits of Highly Successful Teachers)piqc.edu.pk/PIQC_Catalogue_Brochure/Abida Mehmood - Seven Habits of... · Habits of Highly Successful Teachers by Abida Mahmood

seven habits of highly effective people

7 Habits of Highly Effective APIs

Habits of highly effective networkers

7 Habits Of Highly Effective Salespeople

7 Habits of Highly Effective Organisations (General)

Seven Habits of Highly Successful NSDA Leaders - … LD... · Seven Habits of Highly Successful NSDA Leaders ... apply the Seven Habits to their work ... Seven Habits of Highly Effective

Seven Habits of Highly Effective Jenkins Usersassets.en.oreilly.com/1/event/61/Seven Habits of Highly Effective...Seven Habits of Highly Effective Jenkins Users Andrew Bayer ... workflow

The 7 Habits Of Highly Effective - WordPress.com · 10-07-2012 · The 7 Habits Of Highly Effective Networkers Introduction Welcome to The 7 Habits Of Highly Effective Networkers!

The 7 Habits of a Highly Effective Advertising Sales RepL+22+-+Habit+4... · The 7 Habits of a Highly Effective Advertising Sales Rep ... Dr. Covey’s “7 Habits of Highly Effective

Habits of Highly Effective Assisters

7 Habits of Highly Effective People

7 Habits of Highly Efficient Searchers

Habits of Highly Effective Teams

Covey’s Habits of Highly Effective › app › webroot › ...Stephen Covey's Seven Habits of Highly Effective People® ( Remember Covey’s habits are protected intellectual property)

Covey’s Habits of Highly Effectivemykncd.com/index.html/image/7 habits.pdf · Stephen Covey's Seven Habits of Highly Effective People® ( Remember Covey’s habits are protected

The 7 Habits Of Highly Effective Networkersdcx0vqoiflnkl.cloudfront.net/7DailyHabitsOfHighlyEffective... · The 7 Habits Of Highly Effective Networkers ... Understanding The 7 Habits

7 habits of highly effective researchers