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6 Stepping Stones to a Successful Intranet Portal in
2017
Your Intranet is your virtual office building, your 21st
century place to connect, communicate and
collaborate.
A successful Intranet Portal is not out of reach it’s just
six simple steps away.
How can you create a Successful Intranet Portal that dramatically increases communication and
collaboration?
It is an increasing important question…
"96% of CEOs have determined that poor collaboration and communication is the
primary cause of workplace failure." SALESFORCE STUDY
6 Stepping Stones of a
Successful Intranet Portal
1. Solve Big Problems 3. Make it Mobile 5. Centralize Communication
2. Global and Local 4. Easy to Use 6. Make it Home
Step 1. Your Intranet Portal must solve significant work problems.
When your Intranet Portal doesn’t solve big work problems
adoption issues occur.
Watch Video here -- https://goo.gl/pLzVgC
1. Your Intranet must solve big work problems
Work problemsSlightly better, but not worth it
It also needs to solve work problems in significantly better ways.
A great Intranet massively solves work problems for the User.
Watch Webinar Here -- https://goo.gl/pLzVgC
Work problems
Adoption Efforts vs Work Improvement Ratio™A
do
pti
on
Eff
ort
s
Work Improvement Ratio™
1x 10x
$
$$$
$$
5x
Fax
Email was a major improvement, solving work problems in much better ways, so very little adoption effort was needed.
Step 2. Your Intranet Portal must function on a global, local and personal level.
Successful Intranets usually have 3 distinct levels and functions.
2. Make your portal global, local and personal
C. Personal LevelA. Global Level
Vision and Leadership Teamwork Own Tasks
B. Local Level
Imagine that an Intranet is like a space station. It should have a strong central hub (global)
surrounded by team sites(local)that have a sense of autonomy
while maintaining connection to the central hub.
Step 3. Your Intranet Portal must be mobile friendly and function on every screen.
Your Intranet should work effectively on mobile, tablet and desktop.
When creating your Intranet be sure to utilize responsive design functionality so that your portal automatically adjusts for different tablet and mobile screen sizes. You don’t want to have to re-design your Intranet portal every time Apple or Samsung put out a phone with a different sized screen.
3. Make it Mobile Friendly
“61% of workers report working outside the office at least part of the time.” CITRIX MOBILE ANALYTICS REPORT 2015
“Companies gain an extra 240 hours of work per year from
employees due to mobile working.” iPASS
Step 4. Your Intranet Portal should be easy to use.
4. Make it easy to find things
Impossible Slightly Better Best
Searching for content shouldn’t be like searching for your socks.
An Intranet Portal can host over 60,000 documents. Making sure that your Users can quickly and easily find content is vital component to creating
a successful Intranet. At Emgage we like to say that content should find the
User.
• Having well-structured navigation with layered complexity and visual MegaMenus.
• Allow your users to personalize their own navigation.
• Content Tagging with Search Memory.
Ways to make finding content easier
Step 5. Your Intranet Portal should be the central point for ongoing communication
5. Your Intranet Portal is your Communication Platform
• Email overload and email sprawl mean that important messages are often getting missed.
• Effective internal communication need to be measurable.
• A well configured Intranet Portal allows you to both measure and improve your communication.
“An average employee spends 13 hours a week reading and responding to email,
making email the most time-consuming work activity at 28% of an employees work time.”
THE MCKINSEY GLOBAL INSTITUTE
How often have you found yourself saying things like, “did
you see my email?”
We live in a world of email overload and critical messages
are often missed or left unopened resulting is miscommunication
and inefficiency.
It’s time to embrace your Intranet, it is more than a work platform, it's a communication
portal.
Step 6. Your Intranet Portal should feel like home to your users.
Your work environment affects your productivity. Your Intranet portal is your virtual work environment.
6. Your Intranet Portal should feel like home
IntuitiveChaotic
Not Productive Productive Never want to leave
Ordered
“Your employees are your first customers. Treat them well and they will treat your
clients and customers well. Therefore, your Intranet and how it looks and feels should be just as important to your organization as your
external facing website.”
Your Intranet Portal is a living and breathing organism you need to be able to quickly change it as your business
needs and structure evolves.
Your Intranet doesn’t have to look like plain old SharePoint.
When it comes to look and feel, no code design solutions
allow you to make changes quickly and effectively.
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