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25 Traits of a Servant LeaderTransitionin
g to Agile
Project
Manager
What is Servant Leadership?0Robert Greenleaf (1904-1990)
0 The servant-leader is servant first…
It begins with the natural feeling
that one wants to serve, to serve
first. Then conscious choice brings
one to aspire to lead.
Planning Traits1. Vision of the future together
2. Do anything to make the project go
3. Willing to say I am sorry, forgive me
4. Seeks consultation from the team
5. Follows through on commitments
6. Anticipates the seasons of the project
7. Anticipates the phases the team will
go through
8. Anticipates the changes team
members will experience
9. Plans for personal growth
10. Encourages individual Team Member
growth
Leadership traits10. Explains complex inter-project issues to
the team
11. Shares the budget, scope and schedule
constraints with the team.
12. Praises the team in public
13. Initiates meaningful customs & traditions
14. Fights for the best for the team
15. Stands in the service of the team in front
of management
16. Frequently encourages individual
contributions
17. Frequently encourages team collaboration
18. Remember, your job isn’t control it is to
communicate
Communication Traits19. Trusts the team’s assessment of
technical issues
20. Build for consensus whenever possible
21. Ask for input. Respect peoples
opinions
22. Learn the team’s communication
styles. Each person is different
23. Clarify anything you don’t understand
24. Clarify anything you think others don’t
understand.
25. Listen more than you talk.
26. [bonus] Say, “I am Sorry” when you
make mistakes, and we all make
mistakes.
summary0 Planning
0 Leadership
0 Communication
0 ~ Peter Senge
0 “If you are really serious about the deeper
territory of true leadership,’ I would say, ‘read
Greenleaf.’“
0 Stephen Covey
0 “The only way you get empowerment is through
high-trust cultures and through the
empowerment philosophy that turns bosses
into servants and coaches”
0 Robert Greenleaf
0 “It begins with the natural feeling that one
wants to serve, to serve first. Then conscious
choice brings one to aspire to lead.”
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