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24 elearning courses for the Nigerian market
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We are offering a catalogue of off-‐the-‐shelf, ready-‐to-‐use e-‐learning courses on diverse subjects.
24
Run them locally on your Intranet or on a more advanced LMS
new trends in training
customizable off-‐the-‐Shelf courses
24
The must-‐have
e-‐learning courses for organisaCons in Nigeria
24
new trends in training
e-‐learning training Por;olio
OrganisaConal EffecCveness
Personal Development & EffecCveness
Human Resources
CommunicaCon
Management & Leadership
Customer Service & Sales
Change Management
5
2
2
4
6
3
2
24
Organisa=onal Effec=veness
new trends in training
e-‐learning training Por;olio
OrganisaConal EffecCveness
Personal Development & EffecCveness
Human Resources
CommunicaCon
Management & Leadership
Customer Service & Sales
Change Management
5
2
2
4
6
3
2
24
Managing InformaCon Overload 1
e-‐learning training Por;olio
24
Organisa=onal Effec=veness
Managing Conflicts: A CollaboraCve Approach 2
ParCcipaCng in a High Performance Team 3
Handling Conflicts in the Workplace 4
The Concepts of Business Ethics 5
This course helps you organize an informaCon management system that works for you. By providing easy-‐to-‐use strategies and controls, you will be able to manage informaCon and avoid informaCon overload.
Organ
isa=
onal
Effec=v
eness
Managing InformaCon Overload 1
Everyone 45 mins Inline Quizzes None SCORM
T: 0809 937 4225 E: jobaraye@darrell-‐hill.com
§ Welcome § Self-‐Assessment § InformaCon Sources § Managing Clu^er § Reduce, Refer, Rearrange § Filing It / Finding It § Loose Ends § Staying In Control § Processing the Inbox § Types of Upkeep § Conclusion
In business today, there is an emphasis on finding collaboraCve soluCons to workplace conflicts, which result in strengthened workplace relaConships and a more innovaCve work environment.
Organ
isa=
onal
Effec=v
eness
Managing Conflicts: A CollaboraCve Approach 2
Everyone 40 mins Inline Quizzes None SCORM
T: 0809 937 4225 E: jobaraye@darrell-‐hill.com
§ IntroducCon § Is All Conflict Bad? § What Causes Conflict? § Unresolved Conflict § PrevenCng Conflict § When Do I intervene? § Approaching Conflicts § CollaboraCve SoluCons § MediaCon and ArbitraCon § Summary § Quiz
Being on a real team may involve some changes in the way you work. In this course, you will learn the unique skills and techniques necessary to be a highly successful part of any team.
Organ
isa=
onal
Effec=v
eness
ParCcipaCng in a High Performance Team 3
Everyone 45 mins Inline Quizzes None SCORM
T: 0809 937 4225 E: jobaraye@darrell-‐hill.com
§ IntroducCon § What is a Team? § Why Are Teams Important? § Your ResponsibiliCes § Team MeeCngs § Making Decisions § Solving Problems CreaCvely § Dealing With Team Conflicts § Team Work § Summary § Quiz
Students will learn how to use good listening and communicaCng skills to keep conflict construcCve, idenCfy natural conflict-‐handling styles and resolve conflict collaboraCvely.
Organ
isa=
onal
Effec=v
eness
Handling Conflicts in the Workplace 4
Managers 45 mins Inline Quizzes None SCORM
T: 0809 937 4225 E: jobaraye@darrell-‐hill.com
§ IntroducCon § What Causes Conflicts § ConstrucCve Conflicts § DestrucCve Conflicts § Approaching Conflicts § A collaboraCve soluCon § When CollaboraCon Fails § Summary § Quiz § Conclusion
This course introduces the concept of business ethics and highlights the company code of ethics and/or business conduct, which describes company values, and standards of conduct.
Organ
isa=
onal
Effec=v
eness
The Concepts of Business Ethics 5
Everyone 40 mins Inline Quizzes None SCORM
T: 0809 937 4225 E: jobaraye@darrell-‐hill.com
§ IntroducCon § What is Ethics? § Benefits of Ethical Behaviours § Ethical Dilemmas § THE CODE § Seeking Assistance § Personal Values Ethics § ReporCng Ethical ViolaCons § Acceptance § Summary § End
Personal Development & Effec=veness
new trends in training
e-‐learning training Por;olio
24
OrganisaConal EffecCveness
Personal Development & EffecCveness
Human Resources
CommunicaCon
Management & Leadership
Customer Service & Sales
Change Management
5
2
2
4
6
3
2
EffecCve Time Management 1
e-‐learning training Por;olio
24
Personal Development & Effec=veness
EffecCve and Appropriate Use of Email 2
Time is unyielding. We can't stop it, slow it down, or save it for later. But we can improve how we manage and uClize our Cme. This program will help you learn invaluable Cme management skills.
Person
al Develop
men
t
& Effe
c=vene
ss
EffecCve Time Management 1
Everyone 40 mins Inline Quizzes None SCORM
T: 0809 937 4225 E: jobaraye@darrell-‐hill.com
§ IntroducCon § Self-‐Assessment § The Barriers § The Pareto Principle § Seing PrioriCes § The Value of Scheduling § Project Planning § Managing InterrupCons § Saying No § Summary § Conclusion
E-‐mail is a powerful communicaCon tool that transcends Cme zones and conCnents. Its applicaCons are wide-‐ranging and it can contribute greatly to producCvity if used appropriately and effecCvely.
Person
al Develop
men
t
& Effe
c=vene
ss
EffecCve and Appropriate Use of Email 2
Everyone 45 mins Inline Quizzes None SCORM
T: 0809 937 4225 E: jobaraye@darrell-‐hill.com
§ IntroducCon § E-‐mail Awareness § The Good and the Bad § Appropriate E-‐mail Use § E-‐mail Privacy § E-‐mail ProducCvity § WriCng EffecCve E-‐mails § Replying to and Forwarding E-‐mails § Minimizing Risks § Your E-‐mail Policy § Summary
Human Resources
new trends in training
e-‐learning training Por;olio
24
OrganisaConal EffecCveness
Personal Development & EffecCveness
Human Resources
CommunicaCon
Management & Leadership
Customer Service & Sales
Change Management
5
2
2
4
6
3
2
Hiring the Right People 1
e-‐learning training Por;olio
24
Human Resources
Maximizing Employee Performance 2
A company's strength lies in its people, but hiring the right person for the job every Cme is not simple. It can cost thousands of Naira to search for, hire, and train new people. This must be done right the first Cme.
Human
Resou
rces
Hiring the Right People 1
HR Managers 45 mins Inline Quizzes None SCORM
T: 0809 937 4225 E: jobaraye@darrell-‐hill.com
§ IntroducCon § The Job DescripCon § Searching for Candidates § Screening Applicants § In-‐Person Interviews § Preparing for an Interview § ConducCng an Interview § Aler the Interview § The Offer Le^er § Wrapping Up § Summary
With a strong focus on employee parCcipaCon and posiCve reinforcement, this module outlines how to set expectaCons, coach for performance, solve performance issues, and develop employee performance.
Human
Resou
rces
Maximizing Employee Performance 2
HR Managers 40 mins Inline Quizzes None SCORM
T: 0809 937 4225 E: jobaraye@darrell-‐hill.com
§ IntroducCon § A Highly EffecCve Manager § The Performance Cycle § Seing ExpectaCons § Coaching for Performance § Solving Performance Issues § Summary § Quiz § Conclusion
Communica=on
new trends in training
e-‐learning training Por;olio
24
OrganisaConal EffecCveness
Personal Development & EffecCveness
Human Resources
CommunicaCon
Management & Leadership
Customer Service & Sales
Change Management
5
2
2
4
6
3
2
EffecCve Business WriCng 1
e-‐learning training Por;olio
24
Communica=on
EffecCve PresentaCon Skills 2
ConducCng EffecCve MeeCngs 3
Interpersonal CommunicaCon 4
In business wriCng, it is always the writer's responsibility to make sure his or her message is understood. CommunicaCng your thoughts in a concise, logically organized manner is invaluable in business wriCng.
Commun
ica=
on
EffecCve Business WriCng 1
Everyone 40 mins Inline Quizzes None SCORM
T: 0809 937 4225 E: jobaraye@darrell-‐hill.com
§ IntroducCon § The concise writer § Eliminate wordiness § Ensure Clarity § AcCve Voice § The Organized Writer § Three Step WriCng Process § Planning § Rough Dral & EdiCng § The PunctuaCon Guide § Conclusion
More than ever, good and effecCve presentaCon skills are vital to business and career success. This course program will help you plant your feet, look them in the eye, and deliver a clear message to any audience.
Commun
ica=
on
EffecCve PresentaCon Skills 2
Everyone 45 mins Inline Quizzes None SCORM
T: 0809 937 4225 E: jobaraye@darrell-‐hill.com
§ IntroducCon § Three EssenCals of Speaking. § Substance § Style § Staging § Impromptu Speaking § Puing it all together § Conclusion § End
This course helps improve the quality of the meeCngs you lead or parCcipate in. In this course, you will learn how to plan, organize, orchestrate, and improve meeCngs.
Commun
ica=
on
ConducCng EffecCve MeeCngs 3
Everyone 45 mins Inline Quizzes None SCORM
T: 0809 937 4225 E: jobaraye@darrell-‐hill.com
§ IntroducCon § EvaluaCng Your MeeCngs § EffecCve MeeCngs § The MeeCng Cycle § PreparaCon § OrchestraCon § Follow-‐up § Summary § Quiz § Conclusion § End
This course teaches how to idenCfy and overcome the barriers to good communicaCon, the importance of communicaCng with clarity, and the steps involved in the communicaCon process.
Commun
ica=
on
Interpersonal CommunicaCon 4
Everyone 40 mins Inline Quizzes None SCORM
T: 0809 937 4225 E: jobaraye@darrell-‐hill.com
§ IntroducCon § How Well Do You § Barriers § How We Communicate § Get The Message Across § Communicate Be^er § Dealing With Challenges § Summary § Conclusion § Quiz § End
Management & Leadership
new trends in training
e-‐learning training Por;olio
24
OrganisaConal EffecCveness
Personal Development & EffecCveness
Human Resources
CommunicaCon
Management & Leadership
Customer Service & Sales
Change Management
5
2
2
4
6
3
2
Personal Leadership Power 1
e-‐learning training Por;olio
24
Management & Leadership
EffecCve DelegaCon 2
Leading a High Performance Team 3
Management Basics 4
How to Set Goals in the Workplace 5
The Managers’ Role in a Ethical OrganisaCon 6
This course will help parCcipants understand what leadership is, how to increase theirs and other peoples’ personal leadership power, and how leadership can increase the producCvity of the firm.
Man
agem
ent &
Lead
ership
Personal Leadership Power 1
Everyone 40 mins Inline Quizzes None SCORM
T: 0809 937 4225 E: jobaraye@darrell-‐hill.com
§ IntroducCon § What is a Leader § Learning to be a Leader § Principles of PLP § Developing PLP § Measuring your PLP § Personal Leadership Power § PLP in the Workplace § Developing PLP in Others § Quiz § Conclusion
This course teaches managers through the use of interacCve content how to use delegaCon to get work done through others, while empowering and developing their employees in the process.
Man
agem
ent &
Lead
ership
EffecCve DelegaCon 2
Everyone 45 mins Inline Quizzes None SCORM
T: 0809 937 4225 E: jobaraye@darrell-‐hill.com
§ IntroducCon § Test Your DelegaCon Skills § What is DelegaCon § Benefits § DelegaCon Misunderstandings § Choose a Task § Choosing a Delegate § The Briefing § Following up § If Something Goes Wrong! § Summary
Increasingly, companies are turning to team-‐based workforces, which have been shown to outperform tradiConal work groups. How successful teams are, however, depends directly on how well they are led.
Man
agem
ent &
Lead
ership
Leading a High Performance Team 3
Team Leaders 45 mins Inline Quizzes None SCORM
T: 0809 937 4225 E: jobaraye@darrell-‐hill.com
§ What is a Team? § Benefits of team § Team Requirements § Leading a Team § Coaching a Team § Avoiding Common Pioalls § FacilitaCng ResoluCons § Removing Team Members § Dealing with ResignaCon § Hiring New Team Members § Summary
This course was designed with both the new and the more experienced manager in mind. It explains the many roles and responsibiliCes a modern day manager must take onboard to succeed in business.
Man
agem
ent &
Lead
ership
Management Basics 4
Everyone 40 mins Inline Quizzes None SCORM
T: 0809 937 4225 E: jobaraye@darrell-‐hill.com
§ IntroducCon § Core Skills of a Manager § Planning § DelegaCng § CommunicaCng § Managing MeeCngs § Developing Oneself § Summary § Quiz
This course is designed for all employees, managers and subordinates and teaches the student how to effecCvely set goals at work and overcome personal and workplace barriers to achieving goals.
Man
agem
ent &
Lead
ership
How to Set Goals in the Workplace 5
Everyone 45 mins Inline Quizzes None SCORM
T: 0809 937 4225 E: jobaraye@darrell-‐hill.com
§ IntroducCon § What is a Goal § Benefits of Goal Seing § SMART Goals § Steps to Achieving Goals § Ethics and Goal Seing § Ensuring Success § Summary § Quiz § Conclusion § End
Ethical organizaCons enjoy many benefits both economic and social. This course focuses on the manager's role in creaCng an ethical organizaCon and creaCng strategies for handling ethical dilemmas.
Man
agem
ent &
Lead
ership
The Managers’ Role in an Ethical OrganizaCon 6
Managers 45 mins Inline Quizzes None SCORM
T: 0809 937 4225 E: jobaraye@darrell-‐hill.com
§ IntroducCon § What is Ethics? § Benefits of Ethical Behaviours § Ethical Dilemmas § THE CODE § Seeking Assistance § Personal Values Ethics § ReporCng Ethical ViolaCons § Acceptance § Summary § End
Customer Service & Sales
new trends in training
e-‐learning training Por;olio
24
OrganisaConal EffecCveness
Personal Development & EffecCveness
Human Resources
CommunicaCon
Management & Leadership
Customer Service & Sales
Change Management
5
2
2
4
6
3
2
Customer Service Success 1
e-‐learning training Por;olio
24
Customer Service & Sales
How to Sell Successfully 2
NegoCaCon Skills 3
Research verifies that the only way to achieve customer loyalty is to consistently meet and exceed their expectaCons. This module will help you understand your customers' needs so you can be^er serve them.
Custom
er Service &
Sales
Customer Service Success 1
Everyone 40 mins Inline Quizzes None SCORM
T: 0809 937 4225 E: jobaraye@darrell-‐hill.com
§ IntroducCon § Customer Service Facts § Five Personal Needs § Self-‐Assessment § The Big Four § GreeCng Customers § Listening § Responding Appropriately § Assuring RelaConships § The Customers Bill of Rights § Conclusion
The knowledge and skills of selling in today’s compeCCve business world is invaluable. This course teaches you techniques to become a successful salesperson in any sales seing.
Custom
er Service &
Sales
How to Sell Successfully 2
Everyone 45 mins Inline Quizzes None SCORM
T: 0809 937 4225 E: jobaraye@darrell-‐hill.com
§ IntroducCon § Self-‐Assessment § The Success Cycle § PreparaCon § Making the Sale § Summary § Conclusion § End
This course helps you learn how to become a more proficient negoCator and teaches the importance of developing a win-‐win philosophy, and the six steps of every negoCaCon.
Custom
er Service &
Sales
NegoCaCon Skills 3
Everyone 45 mins Inline Quizzes None SCORM
T: 0809 937 4225 E: jobaraye@darrell-‐hill.com
§ IntroducCon § Self-‐Assessment § What is NegoCaCon § PreparaCon § Six Steps of NegoCaCon § Strategic and TacCcs § Summary § AcCon Plan
Change Management
new trends in training
e-‐learning training Por;olio
24
OrganisaConal EffecCveness
Personal Development & EffecCveness
Human Resources
CommunicaCon
Management & Leadership
Customer Service & Sales
Change Management
5
2
2
4
6
3
2
PROACT: Change, InnovaCon and Opportunity 1
e-‐learning training Por;olio
24
Change Management
Managing Change 2
This module assesses the user's strengths and weaknesses within the six PROACT traits of successful innovators. It also outlines ways to improve PROACTability.
Chan
ge M
anagem
ent PROACT: Change, InnovaCon and Opportunity 1
Everyone 40 mins Inline Quizzes None SCORM
T: 0809 937 4225 E: jobaraye@darrell-‐hill.com
§ IntroducCon § PROACT Profile § Improving Your PROACT § Passion § Resourcefulness § OpCmism § Adventurousness § Confidence § Tolerance of Ambiguity § Geing PROATive § Conclusion
Mastering change involves dealing with the effect of change on our own lives. This module teaches invaluable skills needed to make change work for us, not against us..
Chan
ge M
anagem
ent Managing Change 2
Everyone 40 mins Inline Quizzes None SCORM
T: 0809 937 4225 E: jobaraye@darrell-‐hill.com
§ IntroducCon § Personal Assessment § The TransiCon Curve § Skills for Mastering Change § Review Quiz § Conclusion § End
Deployment Op=ons
Intranet § Small size audience § Not necessary to
track progress
1
LMS § Larger size audience § Necessary to monitor
and track progress
2
new trends in training
customizable off-‐the-‐Shelf courses
24
Customiza=on Op=ons
Branding § Your look & feel § Your logo
1
Content § Your case studies § Your informaCon as
per your needs
2
new trends in training
customizable off-‐the-‐Shelf courses
24
Licensing Op=ons
Owned § All yours § Unlimited number of
users
1
Rented § SCll ours § Pay a small fee per
user
2
new trends in training
customizable off-‐the-‐Shelf courses
24
Pricing Op=ons
Owned § From N50K per Ctle § 24 Ctles for the price
of 20
1
Rented § From N15K per user,
per Ctle, per year 2
new trends in training
customizable off-‐the-‐Shelf courses
24
Contact Op=ons for Demo
Lagos: Joy § 0809 937 4225 § jobaraye@darrell-‐hill.com
1
Abuja: Taiwo § 0803 368 3112 § tyusuf@darrell-‐hill.com
2
new trends in training
customizable off-‐the-‐Shelf courses
24
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