Grand Avenue

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COMPANY OVERVIEW

Founded in 2009 by former healthcare executive Carl Haley Jr., now CEO and President.

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COMPANY OVERVIEW

Serves more than 3,000 clients nationwide

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KEY AREAS OF SERVICE

for business travel customizedtransportation andconcierge service

for special events

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Most diverse fleet in Nashville

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Coordinated transportation in more than 465 cities worldwide

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Vehicle styles and sizes to suit any event

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Customized car service for weddings, client meetings or other outings

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Transportation to and from concerts or sporting events

Courtesy Tennessee Titans

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Concierge services to meet your every need

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Discounts, reservations and exclusive access to restaurants, cultural locations and high end partners in Nashville

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On-demand pick-up at any time

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VERSATILE, CONTEMPORARY VEHICLES

TVs, tables and DVD players for both mobile meetings and traveling parties

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VERSATILE, CONTEMPORARY VEHICLES

Wi-Fi for business or personal connections

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REASONS TO RELY ON GRAND AVENUE

Open and staffed 24/7

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REASONS TO RELY ON GRAND AVENUE

Fully-trained customer service representatives

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REASONS TO RELY ON GRAND AVENUE

Rigorous driver training

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REASONS TO RELY ON GRAND AVENUE

Insurance limits at five times the state’s requirements

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PROVIDING ADDED VALUE

Enterprise resource planning software for online booking, customized reporting and accounting

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PROVIDING ADDED VALUE

Vehicle GPS tracking provides silent dispatch-to-driver communication and peace of mind for clients

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PROVIDING ADDED VALUE

Client-branded web portals for quick and easy reservations from any computer, PDA or smart phone

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Local personnel monitor travel start to finish, no matter the destination

CONNECTIONS IN 465 CITIES

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Established affiliates ensure superior service

CONNECTIONS IN 465 CITIES

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Staff adept at negotiating international travel

CONNECTIONS IN 465 CITIES

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Affiliates can accommodate groups of all sizes

CONNECTIONS IN 465 CITIES

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COMMITMENT TO CLIENT SATISFACTION

Emphasis on professionalism at all levels

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COMMITMENT TO CLIENT SATISFACTION

Risk management to evaluate training and anticipate future customer needs

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HIGH STANDARDS

Sharing and learning from the best practices in ground transportation

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LEED Silver-certified corporate headquarters and garage

HIGH STANDARDS

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Reducing emissions and environmental footprint through fuel-use tracking and GPS-informed route design

HIGH STANDARDS

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BUILDING COMMUNITY

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• Oversees day-to-day planning, implementation and management of Operations Team

• Previously worked as a Chauffeur and Dispatcher and is well schooled in all facets of the Operations Department

SCOTT HILBURNOperations Managershilburn@grandavenueworldwide.com

• Oversees business development, operations, marketing and fleet management

• Worked before as executive vice president of Aim Healthcare, and prior as director of operations at SallieMae

CARL HALEY JR. President and Chief Executive Officerchaley@grandavenueworldwide.com

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MORGAN TAYLORExecutive Vice President, Chief Marketing Officer and Public Relationsmtaylor@grandavenueworldwide.com

NANCY NEALAccount Managernneal@grandavenueworldwide.com

• Oversees all accounting functions of Grand Avenue which include Account Receivable, Accounts Payable, Payroll and Financial Reporting

• Previous experience with Nissan Trading Corporation Americans as Financial Supervisor

• Has been with Grand Avenue sine the company’s earliest days

• In charge of VIP clientele, big party moves and special events

• Previous experience as a Customer Service Representative, Dispatcher, Account Manager

• Manages Grand Select clientele

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